Commonly Asked Questions - Kinetico MACH Serie Manual Del Propietário

Commonly Asked Questions

There has been a drop in my home's water pressure. What can be the cause?
A reduction in your home's water pressure can indicate that it is time to
change your filter. See page 14 for instructions on changing the filter. If
you do not have a filter with your system or changing the filter has no
effect, contact your local, authorized Kinetico dealer.
My system seems to be regenerating more frequently. Is this normal?
Remember, your Kinetico system is demand-operated, adjusting auto-
matically to your water usage. If you do not think that your water usage
has increased due to extra house guests, additional laundry or some
other reason, check for any leaky plumbing, dripping faucets or running
toilets; all of which can contribute to more frequent regenerations.
My water doesn't seem soft. How can I be sure that my system is regenerat-
ing properly?
Be sure that the water supply to the softener is not by-passed. Follow the
instructions on pages 14-15 to manually regenerate the softener tanks. If
the unit does not begin advancing to the next regeneration automatically,
please contact your local, authorized Kinetico dealer for further assistance.
I can hear my Kinetico system running or regenerating during the day. My old
softener only used to run at night. Is this normal?
Single tank, electric water softeners tend to be set to regenerate at night
because of the unavailability of soft water during the regeneration process.
Unlike traditional water softeners, Kinetico systems operate on demand
based on your water usage, without timers or electronics. So your system
regenerates whenever necessary, at any time of day. And Kinetico's twin
tank design allows one tank to provide treated water while the other
regenerates, so you'll never be without soft water.
How will I know when it is time to add salt?
Lift the lid of the brine tank to check the level of salt. If you can see water, it is
time to add salt. You can add salt anytime there is enough room to accom-
modate at least one bag. However, keep in mind that keeping the brine
tank completely full of salt can contribute to salt bridging (see page 13).
1