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Problem
The spin phase does not
operate or the washing
cycle lasts longer than
usually.
There is water on the
floor.
You cannot open the ap-
pliance door.
The appliance makes an
unusual noise.
The cycle is shorter than
the time displayed.
The cycle is longer than
the time displayed.
The washing results are
not satisfactory.
Possible solution
Set the drain programme if you set an option which ends with
water in the tub.
Set the spin programme.
Make sure that the drain filter is not clogged. Clean the filter, if
necessary. Refer to 'Care and cleaning'.
Adjust manually the items in the tub and start the spin phase
again. This problem may be caused by balance problems.
Make sure that the couplings of the water hoses are tight and
there is not water leakages.
Make sure that the drain hose have no damages.
Make sure you use the correct detergent and the correct quan-
tity of it.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in the
drum.
Make sure that the appliance receives electrical power.
This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre. If you need to open
the door, please read carefully «Emergency door opening».
Make sure the levelling of the appliance is correct. Refer to 'In-
stallation'.
Make sure that the packaging and/or the transit bolts are re-
moved. Refer to 'Installation'.
Add more laundry in the drum. The load may be too small.
The appliance calculates a new time according to the laundry
load. See the 'Consumption Values' chapter.
An unbalanced laundry load increases the duration time. This
is a normal behaviour of the appliance.
Increase the detergent quantity or use a different detergent.
Use special products to remove the stubborn stains before you
wash the laundry.
Make sure that you set the correct temperature.