Troubleshooting - Philips MARCILLA SENSEO HD7872 Manual Del Usuario

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12 Troubleshooting

12.1 SENSEO

This chapter summarises the most common problems you could encounter with the machine. If you

are unable to solve the problem with the information below, visit www.philips.com/support for

a list of frequently asked questions or contact the Consumer Care Centre in your country.

Problem

My cup overflowed

when I used the

machine for the

first time.

Water continued to

flow from the spout

when I used the

machine for the

first time.

coffee machine

Solution

You probably tried to brew a cup of coffee without flushing the machine

first. Before you start brewing coffee, you have to flush the machine.

When you switch on the machine again, the on/off button either lights

up continuously or flashes slowly or rapidly.

If the on/off button lights up continuously, you have to carry out the

flushing procedure (see chapter 'Flushing the machine before first use').

If the on/off button flashes slowly or rapidly, you do NOT have to carry

out the flushing procedure. If the on/off button flashes slowly, the water

is heating up. If it flashes rapidly, there is not enough water in the water

reservoir or the water reservoir is not placed on the machine properly.

If you still cannot brew coffee after you have flushed the machine, we

advise you to contact the Consumer Care Centre in your country.

If water continued to flow from the spout until the water reservoir was

empty, the machine was performing the flushing cycle. Before you start

brewing coffee, you have to flush the machine. When you switch on the

machine again, the on/off button either lights up continuously or flashes

slowly or rapidly.