Before you call for service...
22
i
Possible Cause
What To Do
Incompletecycleor timer
Drain hoseis kinkedor
• Straighten drain hoseand makesurewasheris not
not advancing
improperly connected
sittingon it.
Householddrain may
• Checkhousehold plumbing. Y oumay needto call
be clogged
a plumber.
Drain hosesiphoning;drain hose
• Ensure thereis an air gap betweenhoseand drain.
pushedtoo far downthe drain
Washerpump filter may
• CleanPumpFilter- Openthe pumpaccess door (usea coin)
be clogged
and remove the pumpfilter by turning it counterclockwise a nd
pullingout. Cleanthe filter,removing all loosedebris,and putfilter
back in place.
Automatic loud redistribution
• Timerstopsat 1 minute,machinehasredistributed the
load onceor twice.Thisisnormaloperation.Donothing;
the machinewillfinishthe wash cycle.
Loudor unusualnoise;
Cabinetmoving
• Washeris designed to move1/4" to reduceforces
vibration orshaking
transmittedto thefloor.Thismovementis normal.
All rubber levelinglegsare not
• Pushand pull on the backrightand then back leftof your
firmly touching the floor
washerto checkif it islevel.If the washeris uneven, a djust
the rubberlevelinglegsso they are all firmlytouchingthe
floor.Yourinstallershouldcorrectthis problem.
Unbalancedload
• Opendoorand manuallyredistribute load.Tocheck
machine,run rinseand spinwith no load.If normal,
unbalancewas causedby load.
Clothestoo wet
Drain hoseis kinkedor
• Straighten drain hoseand makesurewasheris not
improperlgconnected
sittingon it.
Householddrain may
• Checkhousehold plumbing. Y oumay needto call
be clogged
a plumber.
Drain hosesiphoning; drain hose
• Ensure thereis an air gap betweenhoseand drain.
pushedtoo far downthe drain
Washerpump filter meg
• CleanPumpFilter- Openthe pumpaccess door (usea coin)
be clogged
and remove the pumpfilter by turning it counterclockwise a nd
pullingout. Cleanthe filter,removing all loosedebris,and putfilter
back in place.
Loadis out of balance
• Redistribute clothesand run drain& spinor rinse& spin.
• Increase loadsizeif washingsmallload containingheavy
and lightitems.
Nopower/washernot
Drain hoseis kinkedor
• Straighten drain hoseand makesurewasheris not
working or dead
improperly connected
sittingon it.
Householddrain may
• Checkhousehold plumbing. Y oumay needto call
be clogged
a plumber.
Drain hosepushedtoo far
• Ensure thereis an air gap betweenhoseand drain.
downthe drain
Washerpump filter mug
• CleanPumpFilter- Openthe pumpaccess door (usea coin)
be clogged
and remove the pumpfilter by turning it counterclockwise a nd
pullingout. Cleanthe filter,removing all loosedebris,and putfilter
back in place.
Washeris unplugged
• Hakesurecordis pluggedsecurelyinto a workingoutlet.
Water supply isturned off
• Turnbothhot and coldfaucetsfully on.
Circuitbreaker/fuseis
• Checkhousecircuitbreakers/fuses. Replace fusesor
tripped/blown
resetbreaker. W ashershouldhaveseparateoutlet.
Controlsare not set properly
• HoldSTART/PAUSE
button to start cycle.
Automatic self system checks
• Firsttime the washerispluggedin,automaticchecks
occunIt may take upto 20 secondsbeforeyou can use
your washer. T hisis normaloperation.