Idiomas disponibles
Idiomas disponibles
7 Warranty
We provide a 24-month guarantee for defects caused by production or material
faults, beginning on the date of purchase. Our guarantee is valid for Germany,
Austria and the Netherlands. For all other countries, please contact us.
Your legal guarantee claims as per Art. 437 ff. German Civil Code (BGB) will remain
unaffected by this. You may exercise your statutory guarantee rights free of charge.
The guarantee does not cover damage caused by improper handling or use of the
product or defects which have only a minor impact on the product's functionality or
value. In addition to this, the guarantee also excludes parts which are subject to wear
and tear; transport damages insofar as we are not responsible for them and damages
caused by repairs which were not carried out by us. This product has been
constructed for non-commercial use (domestic use) and its performance is designed
to meet the corresponding needs. The guarantee only covers commercial use insofar
as it is comparable to domestic use. The product is not intended for any other type of
commercial use.
In the case of legitimate complaints we may either repair the defective product or
replace it with a defect-free product at our discretion. Obvious defects must be
notified to us within 14 days of the product's delivery. Any further claims are
excluded. When making a guarantee claim please contact us before you return the
product (always with the purchase receipt!). Our contact details ("Guarantor") are
provided here:
CASO GmbH
Raiffeisenstraße 9
D-59757 Arnsberg
Service-Hotline International:
Tel.: +49 (0) 29 32 / 80 55 4 – 99
Fax: +49 (0) 29 32 / 80 55 4 – 77
eMail:
Internet: www.caso-design.de
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