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Troubleshooting Tips ... Before you call for service
Problem
Oven not clean after
a self-clean cycle
Oven racks are
difficult to slide
Shiny, silver-
colored racks are
discolored and dull
in appearance
Steam from the vent
Water remaining
on oven floor after
Steam Clean cycle
There is no steam
during the steam
clean cycle
Oven will not steam
clean
"F— and a number
or letter" appear or
flash in the display
Oven will not work
remotely (on some
models)
30
Possible Cause
Oven was heavily soiled.
Oven controls improperly set.
The shiny, silver-colored racks were cleaned in
a self-clean cycle.
Dirty cavity and/or flat racks that need cleaning
and lubrication
Extension racks that need cleaning and
lubrication
Self-clean, enameled racks
The shiny, silver-colored racks were left in the
oven during a self-clean cycle.
When using the ovens, it is normal to see
steam coming out of the oven vents. As the
number of racks or amount of food being
cooked increases, the amount of visible steam
will increase.
This is normal.
This is normal.
Display flashes HOT.
Oven controls improperly set
Oven door is not closed.
You have a function error code.
If the function code repeats.
Router issues, no wireless signal, etc.
Your oven is not connected to your new router
but is still connected to your old router.
Oven is not connected.
Wi-Fi board is off.
Remote enable is off.
What To Do
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
See the Care and Cleaning – Interior Surfaces
section.
Apply a small amount of vegetable oil to a paper
towel and wipe the edges of the oven racks with
the paper towel. Do not spray with Pam® or other
lubricant sprays or use peanut oil. See the Care and
Cleaning – Interior Surfaces section.
See the Care and Cleaning – Interior Surfaces
section.
– Interior Surfaces section.
See the Care and Cleaning – Interior Surfaces
section.
Remove racks from the oven before running self-
clean. See the Care and Cleaning - Interior Surfaces
section.
This is normal.
Remove any remaining water with a dry cloth or
sponge.
See the Care and Cleaning - Interior Surfaces
section.
Allow the oven to cool to room temperature and
reset the controls.
See the Care and Cleaning – Interior Surfaces
section.
Make sure you close the door to start steam clean
cycle and do not open the door during the cycle. See
the Care and Cleaning - Interior Surfaces section.
Press the Cancel pad. Allow the oven to cool and
then put the oven back into operation.
Press the Cancel pad. Disconnect all power to the
oven for at least 30 seconds and then reconnect
power. If the function error code repeats again, call
for service.
Check with your internet provider or your wireless
router to ensure there are no issues.
Disconnect your oven and reconnect to the new
router. See the Connecting to Wi-Fi section to
reconnect your oven.
See the Connecting to Wi-Fi section.
Turn the Wi-Fi board on. See the Settings section.
Turn remote enable on. See the Settings section.
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