User Instructions
5.- Trouble Shooting
The "Found new hardware wizard"
window pops up while plugging in the
DVB-T USB STICK
DVB-T USB STICK does not work
properly
Windows cannot find DVB-T USB
STICK
Windows cannot find the driver of
DVB-T USB STICK
Can not lock any program channel
when auto scan.
When error dialog box pops up or
black screen appears
Failed to play program
When playing program, I can only hear
the sound but can't see any images.
DTV MPEG2 video playback on
Notebook PC's is not smooth
Please refer to "2.- Installation Procedure" in the user manual. In Windows XP/2000, if you
change the USB port, you have to install the driver again.
In most cases, it's because of the drivers were not installed well. You might check the
driver installation in the device manager of Windows Control Panel. In the device category
"Sound, video and game controllers", there must be a device named "AF9015 BDA
Device". If not, please remove the USB box, plug it into the USB port again and follow the
steps in "Chapter 2. Installation procedure" in the user manual to re-install the driver.
a. Check whether DVB-T USB STICK was connected correctly in the USB port.
b. After the USB box is plugged into the USB port, wait for at least 3 seconds before you
launch DVB-USB.
c. Re-start the operation system.
d. Run "Add/Remove Hardware Device" from Windows "Control Panel" to install the correct
drivers.
e. Unplug the USB box, and then plug it again. Please note that the interval between plug
and unplug should be at least 3 seconds.
f. Plug DVB-T USB STICK into another USB port of the PC.
Make sure the original CD-ROM is in the CD-ROM drive during the installation.
Please click "OK" button after making or changing any setting in "Scan Channel" before
scanning the terrestrial signal.
Check the cable connection between DVB-T USB STICK and the antenna. Please note that
the cable should be connected well to the connector of the DVB-T USB STICK. Exit DVB-
USB. Unplug the USB box, and then plug it again. Note that the interval between plug and
unplug should be at least 3 seconds. Launch DVB-USB and test again.
Might be resulted from poor signal quality, DVB-USB doesn't receive enough data of
program or receives wrong data. Please check the connection between DVB-T USB STICK
and the antenna.
Please check the driver of VGA card or on board VGA chip.
Please make sure your operation system is Microsoft Windows 2000/XP.
Please install Microsoft DirectX9.0c or above.
Make sure you have installed Sound Card Driver and the Sound Card is working. Please
note that no matter you want to listen to the audio or not, the sound card and its driver
must be installed.
Please check the signal quantity and strength.
Please make sure your VGA driver and Microsoft DirectX9.0c were installed correctly.
MPEG2 video playback consumes lots of CPU power. To get better performance, please
make sure "Power-saving" mode of the Notebook PC is disabled and the CPU should run
at its maximum frequency.
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DVB-T USB STICK