countries outside the European Union, different regu-
lations may apply to the disposal of waste electrical
and electronic equipment.
Notes on lithium-ion batteries
Remove the battery before disposing of the de-
vice!
• Do not dispose of the battery in household waste, in a
fire (risk of explosion) or in water. Damaged batteries
can harm the environment and your health if toxic va-
pours or liquids escape.
15 Troubleshooting
Fault
The product cannot be start-
ed.
Product works with interrup-
tions.
Cutter bar becomes hot.
Poor cutting results
16 Warranty conditions -
Scheppach 20V IXES series
Revision date 11/07/2023
Dear customer,
our products are subject to strict quality checks. However,
if a product does not function perfectly, we deeply regret
this and ask that you contact our customer service at the
address specified below. We will also be glad to assist
you by telephone via the service number. The following
information is intended to help you to process and settle
your claim without any problems.
For the assertion of warranty claims, the following ap-
plies:
1. The warranty conditions govern our additional man-
ufacturer warranty services for purchasers (private
end consumers) of new products. The statutory war-
ranty claims are not affected by this warranty. This is
the responsibility of the dealer who you purchased the
product from.
2. The warranty service extends exclusively to defects in
a new product purchased by you that are based on a
material or manufacturing fault and is, at our discretion,
limited to the repair of such defects free of charge or the
replacement of the product (also replacement with a
24 | GB
Possible cause
The battery power is too weak.
The battery is not properly inserted.
Safety switch not actuated.
On/off switch defective
Motor defective.
Internal loose contact.
On/off switch defective
Cutter bar blunt.
Cutter bar has nicks.
Too much friction due to lack of lubrication.
Cutter bar blunt.
Too much friction due to lack of lubrication.
Dirty cutter bar.
Poor cutting technique.
www.scheppach.com
• Defective or used batteries must be recycled in accor-
dance with Directive 2006/66/EC.
• Hand in the device and the battery charger at a recy-
cling centre. The plastic and metal parts used can be
separated by type and thus recycled.
• Dispose of batteries when discharged. We recom-
mend covering the poles with an adhesive strip to pro-
tect against a short circuit. Do not open the battery.
• Dispose of batteries according to local regulations.
Return batteries to a used battery collection point
where they can be recycled in an environmentally
friendly manner. Ask your local waste disposal com-
pany about this.
Remedy
Charge the battery.
Push the battery into the battery mount.
The battery clicks into place audibly.
Switch the product on.
Please contact our service department.
Please contact our service department.
Check cutter bar, sharpen or contact our
service department.
Oil the cutter bar.
Check cutter bar, sharpen or contact our
service department.
Oil the cutter bar.
Clean the cutter bar.
Observe the working instructions.
successor model, if necessary). Replaced products or
parts shall become our property. Please note that our
products were not designed for commercial, trade or
professional use. A warranty claim is therefore not valid
if the product has been used in commercial, trade or in-
dustrial operations within the warranty period or has
been subjected to equivalent stress.
3. The following are excluded from our warranty ser-
vices:
– Damage to the product which was caused by non-
observance of the assembly instructions, improper
installation, non-observance of the operating in-
structions (e.g. connection to an incorrect mains
voltage or type of current) or the maintenance and
safety regulations or use of the product in unsuit-
able environmental conditions as well as by insuffi-
cient care and maintenance.
– Damage to the product caused by misuse or im-
proper application (such as overloading the prod-
uct or using non-approved tools and accessories),
penetration of foreign bodies into the product
(such as sand, stones or dust), transport damage,
use of force or external influences (such as dam-
age caused if dropped).