Customer Service
Spare parts for your appliance are available for a minimum of 10 years following EU
COMMISSION REGULATION 2019/2023 ANNEX II Ecodesign requirements.
In case of questions, please contact our local customer service center.
WARNING
Risk of electric shock
• Never try to repair an appliance which is defective or presumed to defective. You may
put your own and future users' lives in danger. Only authorised specialists are allowed to
carry out this repair work.
• Improper repair will void the warranty and subsequent damages can't be recognized!
Transport
IMPORTANT STEPS WHEN MOVING THE APPLIANCE
• Unplug the appliance and close the water inlet tap.
• Check if the door and the detergent dispenser are closed properly.
• Remove the water inlet pipe and the outlet hose from the house installations.
• Let the water drain completely from the appliance (see "Cleaning the Drain Pump Filter")
• Important: Re-install the 4 transport bolts in the back of the appliance.
• This appliance is heavy. Transport with care. Never hold any protruding part of the
machine when lifting. The machine door can not be used as a handle.
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