TROUBLESHOOTING
➔ The machine has turned "OFF" automatically; push the button or "UNLOCK" the machine.
1. No light on the button.
➔ Check the outlet, plug, voltage, and fuse.
➔ Check that the water tank is filled.
➔ Check that a fresh capsule is inserted in correct position, that the lever is properly locked and push the button to start.
2. No coffee, no water.
➔ Descale if necessary.
➔ Open the machine head and let the capsule be ejected. Then perform a cleaning as per cleaning section.
➔ Preheat cup with hot water from the tap.
3. Coffee is not hot enough.
➔ Descale if necessary.
4. The machine doesn't start and has
➔ Check that lever is properly locked.
light steady on.
➔ If you want to brew a Coffee or Espresso, check that a fresh capsule is inserted in correct position, that the lever is properly locked and push the button to start.
If blinking, see next points.
➔ If you are cleaning, descaling or emptying the system, check that no capsule is inserted then close, lock the machine and push the button to start one of these operations.
5. The machine doesn't start and light
➔ Fill the water tank and push button to start.
blinks alternately; 1 blink and 1 pause.
➔ Check that lever is properly locked.
➔ If coffee is flowing normally, this indicates the machine is working properly.
➔ If only water is flowing, the machine is executing a user request for either cleaning, descaling or emptying the system. Refer to the corresponding paragraph in this user manual.
6. Light blinks while machine is running.
➔ If there is no intention to clean, descale, or empty the system, then push the button to stop the machine. If the machine is still blinking, exit descaling mode by holding the button for at least
➔ If problem persists, call the Nespresso Club.
➔ It will take some time before the coffee flow comes out (due to barcode reading and pre-wetting the coffee).
➔ Check that a fresh capsule is inserted in correct position, that the lever is properly locked and push the button to start.
7. Light blinks and machine is not
➔ Fill the water tank and push button to start.
running.
➔ Turn the machine to "OFF mode" by pushing the button for 3 seconds and then push it again to turn the machine "ON". Now wait approximately 20 minutes to allow the machine to cool
➔ If the machine doesn't turn "OFF" then exit descaling mode by pushing the button for at least 7 seconds.
➔ During regular Coffee/ Espresso preparation : 1) Unlock the lever and open the machine
8. Light blinks alternately 2 blinks and
1 pause continuously. Machine is not
➔ During Descaling, Emptying and Cleaning: 1) Check that capsule is ejected 2) Check that
running.
➔ During Programming Volume: 1) Check if a capsule has been well inserted 2) Please refer
10326_UM_NESPRESSO_EVOLUO_DELONGHI_.indb 21
ASSISTANCE VIDEOS ARE AVAILABLE ON
WWW.NESPRESSO.COM - VISIT THE "MACHINES" SECTION
7 seconds or refer to next section.
down after extensive use.
head to check that a fresh undamaged capsule is inserted in the correct position;
2) Check that the lever is in "LOCKED" position 3) Check that the water tank is filled.
the lever is in "LOCKED" position.
to the corresponding chapter.
➔ If problem persists:
1. Unlock the lever and open machine head.
2. Replace capsule (if needed).
3. Disconnect powercord from the outlet and plug the machine back into outlet after
10 seconds.
4. Close the head and press the button to turn "ON" and press again to start brewing.
If problem persists, call the Nespresso Club.
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