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®
If greenworks
accepts a return under warranty,
you can return the damaged product only after
you call our Customer Care team and receive
a Return Authorization from greenworks
will receive a refund for your original shipping
charges, and greenworks
your return shipping charges. To request a Return
Authorization, please contact us at 1-888-90-WORKS or
(1-855-345-3934).
10.1 ITEMS NOT COVERED BY
WARRANTY
•
Any part that has become inoperative due to
misuse, commercial use, abuse, neglect, accident,
improper maintenance, or alteration
•
The unit, if it has not been operated and/or
maintained in accordance with the operator manual
•
Normal wear, except as noted below:
•
Routine maintenance items such as lubricants.
•
Normal deterioration of the exterior finish due to
use or exposure.
•
Any part/product, that has become inoperable
due to use with any non-greenworks
branded parts or batteries/chargers.
10.2 HELPLINE
Warranty service is available by calling our toll-free
helpline at: 1-855-345-3934.
10.3 SHIPPING
Transportation charges for the movement of any power
equipment unit or attachment are the responsibility of
the purchaser. It is the purchaser's responsibility to
pay transportation charges for any part submitted for
replacement under this warranty unless such return is
requested in writing by greenworks
10.3.1 ADDRESS
USA address:
®
greenworks
North America, LLC
P.O. Box 1238
Mooresville, NC 28115
Canada address:
®
greenworks
Tools Canada, Inc.
P.O. Box 93095
Newmarket, Ontario, L3Y 8K3
Mexico address:
Tecnologia Campo y Jardin S.A. de C.V.
C. Administradores 5336 A
Col. Arcos de Guadalupe
Zapopan, Jalisco, 45037
English (Original Instructions)
®
. You
®
will arrange and pay for
®
-
®
.
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