TROUBLE SHOOTING
Servicing of the hotplates must only be done by an authorized service representative (see back of this booklet) and the hotplate
must not be modified. Power must be disconnected before any servicing or maintenance is conducted.
Problem
Not ignited
Badly ignited
Noise made when
combusted and ignited
Flame goes out when
in use.
Yellow Flame
Unstable Flame
Gas Smell
CORRECT DISPOSAL OF THIS PRODUCT:
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To
prevent possible harm to the environment or human health from uncontrolled the sustainable reuse of material resources.
waste disposal, recycle it responsibly to promote
To return your used device, please use the return and collection systems or contact the retailer where the product
was purchased. They can take this product for environmental safe recycling.
Probable cause
No Spark
The burner lid is badly assembled
The gas supply is closed
The gas supply is not completely
open.
The burner lid is badly assembled
The ignition plug is contaminated
With alien substance
The burners are wet
The holes in the flame spreader are
clogged
The burner lid is badly assembled
The flame supervision device is
contaminated with alien substance
Product being cooked has boiled
over and extinguished
the flame
A strong draught may have blown the
flame out
The holes in the flame spreader are
clogged
Different gas is used
The burner lid is badly assembled
Gas leakage
Check the electricity supply
Assemble the lid correctly
Open the gas supply completely
Open the gas supply completely
Assemble the lid correctly
Wipe alien substance with a dry
cloth
Dry the burners lids carefully
Clean the flame spreader
Assemble the lid correctly
Clean the supervision device
Turn off burner knob. Wait one
minute and reignite zone
Turn off zone and check cooking
area for draught such as open
windows. Wait one minute and
reignite zone
Clean the flame spreader
Check the gas used
Assemble the lid correctly
Stop using the product and close
the middle valve.
Open the window to ventilate.
Contact our service centre by
using a phone outside.
8
Solution