FREQUENTLY ASKED QUESTIONS
QUESTION
How do I
First, you must let the grill cool completely to prevent a fire. Remove any covers necessary to access the
remove the
auger drive motor. Remove the pin connecting the auger drive motor shaft to the auger shaft and the screw
auger if it
retaining the auger bushing into the auger tube. With a small pipe wrench or locking pliers on the auger
jams?
shaft, turn the auger counterclockwise. It will turn hard until it breaks free; then the auger will turn freely.
Remove the auger and clean all pellets, ash, or foreign objects from the auger, auger tube, and firepot. (See
instructions for proper handling and disposal of ash on page 23.) Sand the outside surfaces of the auger
with medium grit sandpaper. Check the inside of the auger tube and sand it if needed. Vacuum the sanding
grit out of the auger tube and firepot when finished. Check that the auger rotates freely. Reattach the auger
shaft to the auger drive motor shaft.
How do
Use a protective cover on the grill to protect your paint finish. A Traeger® Grill Cover is highly recommended.
I protect
Covers are available from your Traeger dealer, or log onto our website, traegergrills.com.
my paint
Every 90 days, thoroughly clean the outside of your grill with Traeger All Natural Cleaner.
finish?
Is it ok to
Your grill can be used in a light rain or light snow; but it is an electrical appliance, so take extra precautions
use my grill
to be sure that the power cord and any extension cord are properly joined and the junction of the power cord
in the rain
and the extension cord is positioned so that it is clear of any standing water and snow.
(and snow)?
Contact Traeger's Customer Service to place an order. Many parts are available on our website at
Where can
I get a new
traegergrills.com. Be prepared with your grill's model and serial number (located on the label inside
part for my
the hopper lid) to accurately identify the necessary part for your specific model.
grill?
TROUBLESHOOTING
Although rare, you may see an error or warning message display on your control panel. Please refer to the following chart for
a list of error messages and how to resolve them:
CODE
ERROR
LEr
Low temperature
HEr
High temperature
Temperature sensor loose
Er1
Er2
Temperature sensor bad
ANSWER
SOLUTION
This will occur when the temperature of the grill falls below 120°F
(49°C) for 10 minutes, causing the grill to go into the shut-down cycle.
To fix, remove any pellets from the firepot. Turn the controller off
and then on again and restart your grill. If the problem persists,
call customer service.
This error will occur when the temperature in the grill reaches
temperatures above 550°F (288°C) for more than 45 seconds. Let the
grill cool, then turn off the grill. Clear out any remaining pellets from
the firepot and restart your grill. If the problem persists, call customer
service.
Check to make sure your temperature sensor is correctly plugged into
the controller.
Your temperature sensor is faulty and needs to be replaced.
26
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