Warranty Term
STETSOM, through its Authorized Technical
Assistance Network, guarantees the product
purchaser Technical Assistance service without
replacement costs for components or parts, as
well as the necessary labor to repair any defects
duly verified as being of manufacture. Repairs
will be carried out by the Authorized Technical
Assistance specially designated by STETSOM.
CONSULT THE LIST OF AUTHORIZED SERVICE
STATIONS ON THE SITE:
www.stetsom.com.br/pt/assistencias-tecnica
If you cannot find technical assistance in
your city, please contact us:
Customer Service +55 (018) 2104-9412
WARRANTY TERM CONDITIONS:
Our warranty is for 1 (one) year against
manufacturing defects. Its validity starts from
the date of Sale to the FINAL Consumer.
To use the benefits of this guarantee, you
shall present one of the documents: the
SALES INVOICE to the Final Consumer OR the
GUARANTEE CERTIFICATE, properly completed.
CASES IN WHICH THE WARRANTY IS LOST:
1. After 1 year of issuance of the invoice to the
consumer OR 1 year of filling in the guarantee
certificate (dated and stamped by the seller
or installer) OR 1 year from the date of
manufacture.
2.Violation of warranty seals, alteration, or
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removal of the serial number or SQS code.
3.If the product suffers misuse, or carelessness
caused by an accident such as water, fire, or
fall, or installed in adverse conditions to the
guidelines contained in the installation manual
that accompanies the product.
4.Damage and alterations to the circuit or
adaptation of non-original parts.
5.Use installation outside the manual's technical
specifications.
QUESTIONS AND GUIDELINES:
STETSOM offers a Customer Service (SAC) to
answer questions and provide guidance on
products and services. Contact us through the
channels:
Telephone: +55 018 2104-9412.
Site: www.stetsom.com.br
ATTENTION: LISTENING TO MUSIC ABOVE 85 DECIBELS
CAN CAUSE DAMAGE TO THE HEARING SYSTEM /
Federal Law No. 11,291/06
Updates to this manual will be made available
for consumer viewing free of charge on the
brand's website.
It is recommended to consult the updated
manual whenever necessary.
The images contained in this manual are merely
illustrative and may differ from the actual product.
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