BEFORE YOU CALL FOR SERVICE
Troubleshooting tips.
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Refrigerator does not
operate
Vibration or rattling
(slight vibration is normal)
Motor operates for long
periods or cycles on and off
frequently. (Modern refrigerators
with more storage space and
a larger freezer require more
operating time. They start and
stop often to maintain even
temperatures)
Refrigerator or freezer
compartment too warm
Frost or ice crystals on frozen
food (frost within package is
normal)
Divider between refrigerator and
freezer compartments feels warm
Frequent "buzzing" sound
Possible causes
Refrigerator in
defrost cycle
Either or both controls set to 0 (OFF)
Refrigerator is
unplugged
The fuse is blown / circuit
breaker is tripped
The refrigerator is in
showroom mode
Rollers need
adjusting
Normal when
refrigerator is
first plugged in
Often occurs when large
amounts of food are
placed in refrigerator
Door left open
Hot weather or
frequent door openings
Temperature control
set at the coldest setting
Temperature control not
set cold enough
Warm weather or frequent
door openings
Door left open
Door left open
Too frequent or too
long door openings
Automatic energy saver system
circulates warm liquid around
front edge of freezer compartment
Ice maker power switch is in
the I (on) position, but the water
supply to the refrigerator has not
been connected
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What to do
Wait about 30 minutes
for defrost cycle to end
Set the controls to a
temperature setting
Push the plug completely into the outlet
Replace fuse or reset the breaker
Unplug the refrigerator and plug it
back in
See Rollers
Wait 24 hours for the refrigerator to
completely cool down
This is normal
Check to see if package is
holding door open
This is normal
See About the temperature controls
See About the temperature controls
Set the temperature control one step
colder
Check to see if package is holding door
open
Check to see if package is holding door
open
This helps prevent condensation on the
outside
Set the power switch to the O (off)
position� Keeping it in the I (on) position
will damage the water valve