Maintenance
Smart Care
To enable this function, you must first download the Samsung Smart Washer at the Play
Store or the Apple Store, and install it on a mobile device featuring the camera operation.
The Smart Care function has been optimized for:
Galaxy & iPhone series (cannot be supported for some models)
The washer runs the self-diagnosis in the background, and displays an information code if
an error is found. If this is the case, follow the steps below:
1. Run the Samsung Smart Washer app on your mobile device, then press and hold the
Super Speed button for 3 seconds within 10 seconds after turning the power on by
pressing the Power button.
2. Present the mobile device to the washer's display panel so that the mobile device
and the washer face each other. Then, the information code will be recognized
automatically by the app.
3. When the information code is recognized correctly, the app provides detailed
information for the error with further actions.
NOTE
• The function name, Smart Care, may differ depending on the language.
• If the washer reflects light on the display, the app may fail to recognize the information
code.
• If the app fails to recognize the Smart Care code consecutively, enter the information
code manually onto the app screen.
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