TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
Problem
Hood doesn't
work.
Poor Airflow
Motor running, but
no airflow.
After running for
a while, the motor
stops.
Strong cooking
smell
Oil dripping onto
stove
Whirring sound
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CONSUMER HELP LINE AT 1-877-337-3639.
Possible Reason
Electric Supply
Aluminum grease filters
are clogged.
Charcoal filters are
clogged.
Butterfly valve jammed.
The high temperature
safety device is activated.
The hood is installed too
close to the stove.
Charcoal filters are not
installed.
Oil cup missing or not
installed.
Aluminum grease filter
saturated.
Fan blade problem
Solution
Plug power cord into power
source.
Reset/Turn on circuit breaker
or replace fuse.
Clean and dry the filters, and
then reassemble.
Replace the charcoal filters.
Call for service.
The kitchen is not sufficiently
ventilated.
The hood must be a minimum
of 24" (61 cm) for an electric
cooking surface, and a
minimum of 30" (76 cm) for a
gas cooking surface.
In re-circulating mode, charcoal
filters must be installed.
Replace aluminum filter and
replace oil cup.
Wash the aluminum grease
filters.
Call for service.
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