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Polaris
Robotic Pool Cleaner | Owner's Manual
®
Common iAquaLink
®
Remember, if you get a new Wi-Fi router, reset the defaults of your current Wi-Fi router or simply change
your Wi-Fi network password, you will have to re-establish the connection between your cleaner and the
router (see Add to Mobile App System).
User Issue
All lights are off
Wi-Fi is off
Wi-Fi light is flashing
Wi-Fi light is on but
buttons and functions
are disabled
Troubleshooting
Possible Cause
Bright sunlight
Control box is unplugged
Power outage
Lost internet connection
Router is off
Router password was changed
Lost internet connection
Control box is too far from
home router
Weak Wi-Fi signal
Connectivity issue with local Wi-Fi
or connection to the server
Firmware update in progress
Suggested Solution
Shield the lights to block sunlight and re-check if
the lights are lit.
Plug the control box into a GFCI outlet (see
Connect to a Power Source).
Verify that the breaker is on and electricity is being
supplied to the outlet.
Check internet connection - network may be
down.
Turn router on.
Reset router with new password.
Check internet connection - Network may be
down.
Relocate the control box as near to the home
router as practical. (See Install and Submerge the
Cleaner) Do not use an extension cord.
Check for adequate Wi-Fi signal strength.
With a Windows laptop, go to Network
Connections in the Control Panel. Check
Signal Strength meter under Wireless Network
Connection icon while standing near the control
box.
With a smart device, search for, download, and
use an app that can check signal strength while
standing near the control box. If Wi-Fi signal is
weak, consider installing a Wi-Fi extender.
Contact your local internet service provider.
Unplug your control box and wait 10 seconds.
Plug in the box again and see if lights illuminate.
Check Internet connection - Network may be
down.
"PROG" displays on the control box and
information is displayed in the app during an over-
the-air firmware update. Simply wait for button
functions to resume after update completes. Do
not unplug from power during an update.
ENGLISH
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