Voice Prompt
Cause and Solution
• Open the battery compartment and check whether the
battery is connected and restart the device.
• Battery temperature may be too high or low. Wait until
Error S1: Battery error
the battery falls to normal temperatures before use (0 °C
- 40 °C / 32 °F - 104 °F).
• If the issue persists, contact customer support for help.
• Check whether the wheels are stuck or dust is trapped
Error S2: Wheel
inside before restarting the device.
module error
• If the issue persists, contact customer support for help.
• Check whether the side brush is stuck in an unknown
Error S3: Side brush
object before restarting the device.
error
• If the issue persists, contact customer support for help.
• Check whether the fan blades are stuck in an unknown
object before restarting the device.
Error S4: Suction fan
error
• Clean the dust bin and filter before restarting the device.
• If the issue persists, contact customer support for help.
• Remove and clean the roller brush, roller brush
Error S5: Rolling Brush
connection, roller brush cover and suction inlet before
Error. Refer to Owner's
restarting the device.
Manual or app for
help.
• If the issue persists, contact customer support for help.
Specifications
Input
Battery Voltage
Power Consumption
Battery Type
Dust Box Capacity
Water Tank Capacity
Charging Time
42 EN
24 V
1 A
14.4 V
50 W
Li-ion 3200 mAh (Typical)
200 ml
200 ml
180 - 240 mins
Customer Service
For tutorial videos, FAQs, manuals, and more information, please visit:
https:/ /support.eufylife.com
Contact Us
www.eufylife.com
(US) +1 (800) 988 7973
Mon-Sat 6:15 AM - 6:45 PM (PT);
Sun 6:15 AM - 5:45 PM (PT)
(UK) +44 (0) 1604 936200 Mon-Sun 6:00 - 19:00;
(DE) +49 (0) 69 9579 7960 Mo-Fr 8:00 - 16:00
Sa 9:00 - 16:00
(日本) 03 4455 7823 月-金 9:00 - 17:00
For more support phone numbers, please visit:
https:/ /support.eufylife.com/s/phonecontactus
Or scan the QR code below:
EN 43