Troubleshooting
Before contacting technical support, refer to this section.
If thin lines appear on your screen
(damper wires)
The lines you are experiencing on your screen are normal for the
Trinitron monitor and are not a malfunction. These are shadows
from the damper wires used to stabilize the aperture grille and are
most noticeable when the screen's background is light (usually
white). The aperture grille is the essential element that makes a
Trinitron picture tube unique by allowing more light to reach the
screen, resulting in a brighter, more detailed picture.
Damper wires
On-screen messages
If there is something wrong with the input signal, one of the
following messages appears on the screen.
If NO INPUT SIGNAL appears on the screen
I NFORMA T I ON
MON I TOR I S WORK I NG
I NPUT
:
NO I NPUT
S I GNA L
WH I T E
RED
GREEN
B L UE
1 The frequencies of the current input signal
1
1
1
If the monitor recognizes the frequencies of the current input
signal, the horizontal and vertical frequencies are displayed.
2
2 The input signal condition
2
2
NO INPUT SINGAL
This indicates that no signal is input.
If OUT OF SCAN RANGE appears on the screen
I NFORMA T I ON
MON I TOR I S WORK I NG
I NPUT
: 1 3 0 . 0 k H z /
OUT OF SCAN RANGE
CHANGE S I GNA L T I M I NG
WH I T E
RED
GREEN
B L UE
1
1 The frequencies of the current input signal
1
1
If the monitor recognizes the frequencies of the current input
signal, the horizontal and vertical frequencies are displayed.
2 The input signal condition
2
2
2
OUT OF SCAN RANGE
This indicates that the input signal is not supported by the
monitor's specifications.
3 The remedies
3
3
3
CHANGE SIGNAL TIMING appears on the screen. If you
are replacing an old monitor with this monitor, reconnect the
old monitor. Then adjust the computer's graphic board so that
the horizontal frequency is between 30 - 109 kHz, and the
vertical frequency is between 48 - 160 Hz.
For more information, see "Trouble symptoms and remedies" on
page 16
6 8 . 7 k H z /
8
5
H
z
7
5
H
z
15
US