Warranty And Liability - TOPITEC EXPERT Instrucciones De Uso

9.5 Warranty and liability

WEPA Apothekenbedarf GmbH & Co KG (hereafter referred to as "the Manufacturer") grants
the end customer (hereafter referred to as "the Customer") based in ... a 3-year warranty from
the date of delivery on the TOPITEC
Product").
The warranty covers all material and manufacturing defects. In the event of a claim made under
warranty, the Manufacturer reserves the right to choose between a repair and the supply of
new or fully reconditioned parts. The warranty terms do not in any way affect the Customer's
contractual and statutory rights.
Not covered by warranty are:
• Damage or wear to the Product caused by improper or incorrect operation that is in
contravention of best practice and the instructions of the Manufacturer (as laid down in this
operating manual)
• Products that show signs of interference or (attempted) repair by a workshop that is not
authorised by the Manufacturer to carry out such repairs
• Products that have been modified or operated with unapproved accessories
• Products whose serial number has been removed or made illegible on the type plate
To make a claim under warranty, the Customer must notify the Manufacturer prior to returning
the Product by calling +49 (0)2624 107-361 or writing to [email protected]
The Customer must allow the Manufacturer a period of 5 working days for the performance of
a preliminary fault analysis (by telephone). Claims under this warranty shall only be considered
after the Product has been returned to the Manufacturer to the following address:
WEPA Apothekenbedarf GmbH & Co KG
Am Fichtenstrauch 6-10
D-56204 Hillscheid, Germany
Customers based outside Germany
may return the Product to their local dealer. To make a claim under warranty, please also
furnish us with the original invoice bearing the date of purchase. The costs for the return of the
Product shall be covered by the Manufacturer.
If a claim is made under warranty, and the inspection of the Product by the Manufacturer
reveals that there is no fault, or that the damage is not covered by warranty for one of the
reasons listed above, the Manufacturer shall be entitled to charge a reasonable service fee. This
does not apply in cases where the Customer can prove that he could not be aware of the fact
that the warranty had been voided.
The Manufacturer warranty as outlined above, including all terms and conditions, shall be
transferrable to any new owner based in ..., provided that the original purchase invoice is
submitted.
This warranty is governed by German law.
® EXPERT mixing system (hereafter referred to as "the
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