Troubleshooting
You can rectify minor faults yourself with the help of the
following overview.
If in doubt, please consult the authorized customer ser-
vice.
Appliance does not vacuum
Power supply is interrupted
Remove the mains plug, check the connecting ca-
ble and the mains plug for damage.
Weak/diminishing suction power
Forgot the baffle plate or not inserted correctly
Reinsert the baffle plate correctly.
(see: FILLING THE WATER FILTER RESER
VOIR)
Intermediate filter missing or not inserted correctly
Check the intermediate filter.
Intermediate filter is dirty
Wash the filter, install new intermediate filter if re-
quired. (see: CARE, MAINTENANCE)
Intermediate filter is wet
Let the intermediate filter dry or install new dry filter.
(see: CARE, MAINTENANCE)
Strong foam generation in the water filter reservoir
Replace the water and add 1 to 2 capfuls of Foam-
Stop. Check the intermediate filter for moisture. If
necessary, clean the damp filter under running wa-
ter and allow it to dry afterwards or install new filter.
Too little or too much water in the water filter
reservoir
Check the MIN / MAX marks on the reservoir.
HEPA filter is soiled
Replace the HEPA filter.
(see: CARE, MAINTENANCE)
Accessory is blocked
Remove the blockage.
(see: CARE, MAINTENANCE)
False air slide at the handle is open
Close the false air slide.
(see: WORKING WITH THE FLOOR NOZZLE)
Appliance flap does not close
The cover of the water filter is not properly installed
Properly install the cover of the water filter container.
The water filter is not properly installed
Remove the water filter and correctly insert it into
the appliance.
(see: FILLING THE WATER FILTER RESERVOIR)
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– 10
EN