DANGER
Turn off the appliance and remove the
mains plug prior to any care and main-
tenance work.
Failures are often simple and can be
fixed using the following guidelines. If
the issue is not listed here, please con-
tact customer service.
Rollers not wet
Filter inlay is not inserted.
Remove fresh water tank and insert
filter inlay with rubber pin facing up-
wards.
Filter inlay is inserted wrong way.
Remove filter inlay and insert with
pin facing upwards.
The suction hose is blocked.
Carefully remove suction hoses
from the suction head.
20 English
TROUBLESHOOTING
No water in fresh water tank.
Fresh water tank does not fit properly
in the device.
Cleaning rollers missing or not fitted
correctly.
Cleaning rollers are dirty or worn.
or
Place the suction hoses in cold wa-
ter for 10–20 minutes.
Clean suction hoses with a dull ob-
ject and/or under running water.
No dirt pick up
Fill the fresh water tank with cold or
lukewarm tap water.
Insert fresh water tank until you
hear a click.
Fit the cleaning rollers or turn them
onto the roller holder until secure.
See "Cleaning the rollers".
Clean the cleaning rollers.
Replace the cleaning rollers.