Troubleshooting and maintenance
3.1. Description of messages and error codes
The unit stops the counting process when an error occurs and will display on of the following error messages:
Message
F-P
F-F
F-C / F-1 / F-2 / F-3
F-S
F-6
F-7 / F-8
Ed / EL
ES
EJ
EC
FUL
Error codes (technical problem):
Error message
E00
E10
E11
E30
E31
E60-E6B
E70-E7B
E50
E80
Deviating denomination
UV error last banknote
Magnet error last banknote
Banknote denomination not detected
Color/denomination in consistent
Infrared error last banknote
Size error last banknote
Slant banknotes
Banknotes stuck together
Several banknotes were drawn in together
Stacker full
Cause of error
UV sensor
Hopper sensor
Stacker sensor
Left counting sensor
Right counting sensor
IR sensor
Rotation sensor for counting speed
Internal memory
Cause of message
Ensure that the machine cover is closed
properly and no light can enter.
Remove the banknotes and clean the
hopper sensor
Remove the banknotes and clean the
stacker sensor
Remove the banknote and clean the
detection area inside the currency counter.
Clean the wheels near the counting sensors.
If the error persists clean the transport
wheels.
Reset the machine to factory settings.
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Troubleshooting