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RO_ESPRESSO_ES060_8080011056 07/02/12 17:36 Page10
Problems
ESPRESSO
The coffee drips too
EN
slowly
Grounds in the coffee
The coffee doesn't flow knob in
The espresso leaks onto
filter-holder sides
bad taste (vinegar)
STEAM
Water runs out of the
filter-holder
little or no steam in
position
The steam nozzle
doesn't froth up the
milk
OTHERS
Appliance not working
HELPLINE (UK and Ireland)
If you have any product problems or queries, please contact our
Customer Relations Team first for expert help and advice:
0845 602 1454 – UK
(01) 677 4003 - Ireland
Or consult our web site: www.rowenta.co.uk
Probable causes
ground coffee too fine
filter blocked
water passage grid is clogged
up
presence of scale
dirty filter-holder or dirty filter
ground coffee too fine
position
filter-holder is clogged up
filter-holder badly positioned
insufficient rinsing
knob in
position
knob opened too early
blocked steam nozzle
you use whole or skimmed
milk
milk not fresh or cold enough
container doesn't have the
right shape
abnormal heating triggers off
the safety device
10
Solutions
use more coarsely ground
coffee
clean it with a brush
clean the appliance when cold
Descale the appliance
clean them with hot water
use more coarsely ground
coffee
Knob in
position
remove any excess ground
coffee
put it back into place and lock it
into position
follow the rinsing instructions
Knob onto
close the
knob for 2 minutes
rinse out the steam nozzle
semi-skimmed milk
Always use very fresh, cold
milk
use a small diameter container
neck (small jug)
contact an approved service
centre.
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