Troubleshooting - Sonetik Gohear Manual Del Usuario

Troubleshooting Guidelines
No Sound
● Ensure the battery is inserted and the
battery compartment door is fully closed.
● Replace the battery.
● Ensure there is no wax or debris in the
sound tube or ear dome. If needed, clean
according to the instructions on page 16.
Not Loud Enough
● Replace the battery.
● Ensure there is no wax or debris in the
sound tube or ear dome. If needed, clean
according to the instructions on page 16.
● Ensure the hearing aid is properly positi-
oned behind the ear and the ear dome is
inserted into the ear canal.
● Excessive earwax can prevent sound from
entering the ear. Contact your physician.
● Changes in your hearing loss can affect how
you hear with a hearing aid. Contact your
GOhear Hearing Care Professional if you
suspect any change in your hearing status.
Whistling/Feedback
● Ensure the hearing aid is properly positi-
oned behind the ear and the ear dome is
inserted into the ear canal.
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● Excessive earwax and sound tubes that
are not properly sized can cause whistling.
Contact your GOhear Hearing Care
Professional.
Sound is Distorted or Unclear
● Replace the battery.
● Your hearing aid may have a poor battery
contact. Return to your GOhear Hearing
Care Professional.
Intermittent Sound
● Replace the battery.
● Ensure there is no wax or debris in the
sound tube or ear dome. If needed, clean
according to the instructions on page 16.
● Your hearing aid may have a poor battery
contact. Return to your GOhear Hearing
Care Professional.
Static Noise
● Replace the battery.
● If you are near an electromagnetic field
(i.e. near a computer screen or fluorescent
lights), step away to see if the noise clears.
● Your hearing aid may have a poor battery
contact. Return to your GOhear Hearing
Care Professional.
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