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TROUBLESHOOTING
If you suspect something is wrong, immediately switch power off. Immediately stop using it and
call the store where you purchased it. Never try to repair the unit yourself because it is dangerous
to do so.
Problem
General
The unit will not switch
on.
No sound
The unit or screen does
not function normally.
TUNER mode
U n a b l e t o r e c e i v e
stations.
Poor quality reception of
radio station.
Preset stations are lost.
USB mode
Unable to insert USB
device.
The USB device cannot
be read.
Possible cause
Car ignition is not on.
Cable is not properly
connected.
Fuse is burnt.
Volume is set at minimum or
the mute function is on.
The unit system is unstable.
The antenna is not connected
properly.
T h e a n t e n n a i s n o t f u l l y
extended or it is broken.
T h e b a t t e r y c a b l e i s n o t
properly connected.
The USB device has been
inserted the wrong way round.
NTFS format is not supported.
101
Solution
Turn your car key in the ignition.
Check cable connection.
Replace fuse with a new fuse of the
same capacity.
Check the volume or switch the mute
function off.
Press the RESET button.
Connect the antenna properly.
Fully extend the antenna and if
broken, replace it with a new one.
Connect the permanent live on the
unit to the permanent live on the
vehicle.
Insert it the other way around.
Check that the USB file system is in
FAT or FAT32 format. Due to different
formats, some models of USB storage
devices or MP3 players may not be
read.