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2. MAINTENANCE & TROUBLESHOOTING
2.1 Care & Maintenance
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Please ensure you follow the instructions when assembling.
Keep these instructions for reference.
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Assemble with glue (included) when instructed.
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Please take care when detaching parts as they are fragile.
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Ensure parts are fixed firmly in place when assembling.
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Keep away from exposure to direct sunlight for extended periods and keep away from
direct heat sources.
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Do not drop on a hard surface or disassemble the unit.
Do not immerse in water.
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2.2 FAQ
Problem
The cog assembly does not
rotate freely.
The marble gets stuck in the
track.
2.3 Download Build Instructions
There should be build instructions contained within the box.
If for any reason you lose or misplace these instructions, they can be downloaded
again from the following web address:
https://bit.ly/3ewqMOh
If this does not resolve your issue. Please contact ThinkGizmos via email:
and we will endeavor to resolve your problem as quickly as possible.
Cause
1. The friction between
boards is excessive.
2. The connecting points are
not smooth.
1. The slot is not connected
to the end correctly.
2. The track is not inclined
appropriately.
4
Solution
1. Wax related parts.
2. Polish the connecting points
with sandpaper and make sure
each part is well assembled.
1. Press the slot to connect it
properly with the end.
2. Check if the tracks are
engaged with each other
appropriately and make sure
each parts are well assembled.
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