Seagate ST3160026A-RK Guia De Inicio Rapido página 18

Check Device Manager to confirm the USB host
controller is properly configured. To open Device
Manager (Windows XP/Windows 2000), right-click
My Computer, choose Manage, and then choose
the Device Manager icon from the tree.
If the host controller is in "Other Devices", then
additional drivers are required for the host. Check with
the PCI card vendor or motherboard vendor for the
appropriate drivers. USB 2.0 controllers usually require
a service pack to operate properly. Windows XP added
support for USB 2.0 in Service Pack 1; Windows 2000
added support for USB 2.0 in Service Pack 3 and
improved the support in Service Pack 4. Windows Me
does not include native support for USB 2.0, so you
should use the latest drivers provided by the USB
host adaptor manufacturer. If the USB port is on
the motherboard, you should use the latest drivers
provided by the motherboard manufacturer.
If the host controller is not seen in Device Manager,
it is probably disabled in the computer BIOS.
Check Device Manager to confirm the USB hard drive
is detected and configured properly. If not, disconnect
and reconnect the drive using a different USB port.
Try another cable and host adaptor. If, after following
the steps above, you still have a problem, try another
cable and another USB port.
Print Date:2005-May-10 12:38:44 MDT Released; Prod Rel; A; D0000115888 Seagate Confidential
All manuals and user guides at all-guides.com
PROBLEM
The drive doesn't operate in high-speed mode
when connected with the USB cable.
RESOLUTION
Windows XP added USB 2.0 support with Service
Pack 1 or higher installed. For information on obtaining
the latest Service Pack, visit Microsoft's support website.
Windows 2000 has a patch to support USB 2.0.
Download this patch through the Windows Update
feature in the operating system. Service Pack 4 for
Windows 2000 also addresses several issues that
you might experience with USB 2.0, so applying
the service pack may be the best way to gain the
maximum performance from your USB 2.0 drive.
Microsoft document number 319973
http://support.microsoft.com describes how to apply
the updates. Also see Microsoft Knowledgebase Article
260910 for more information.
Windows Me does not have native support for USB
2.0, so you should use the latest drivers for your USB
host adaptor. These drivers must be provided by your
host adaptor manufacturer (or motherboard
manufacturer if the USB ports are on the motherboard).
External Hard Drive
17