Seagate ST3160026A-RK Guia De Inicio Rapido página 17

Troubleshooting
PROBLEM
I purchased a 160-Gbyte drive and my operating
system reports the capacity as much less than that.
RESOLUTION
Disc drive manufacturers consider 1 Gbyte to equal
1,000,000,000 bytes. However, your computer
operates at a binary level, which considers 1 Gbyte
to equal 2
So, even though a 160-Gbyte drive stores 160 Gbytes
of data, when you think in terms of 1 Gbyte =
1,000,000,000 bytes, your system will report a lower
capacity due to the operating system's method of
calculating the value of each gigabyte. This means your
operating system may report that your 160-Gbyte drive
has a capacity of approximately 149 Gbytes, the binary
equivalent of 160,000,000,000 bytes.
Windows-specific problems
First, make sure you have the latest Microsoft operating
system service packs and other Windows updates
installed on your system before you spend time looking
for a drive problem. These service packs are issued to
fix bugs, add drivers, and enhance the security features
16
Quick Start Guide
Print Date:2005-May-10 12:38:44 MDT Released; Prod Rel; A; D0000115888 Seagate Confidential
All manuals and user guides at all-guides.com
30 , which equals 1,073,741,824 bytes.
of your system. See http://support.microsoft.com for
details of how to install service packs and Windows
updates in your system. Contact Microsoft Customer
Service for information about obtaining these system
enhancements if you don't have Internet access.
PROBLEM
The drive is connected to the USB port, but the
computer does not recognise the drive.
RESOLUTION
Check Power. Confirm the drive has power and that
the power LED is glowing on the drive and power
converter. If the light is not lit, check to ensure that the
power switch on the back of the drive is in the ON
position. Then check to ensure that all the connections
are tight (power cable to wall, power cable to power
supply, power supply to drive). If it still does not light
up, temporarily remove any surge protectors and plug
the drive into the wall outlet.
Confirm that the USB cable is plugged into the
computer and the drive. For dual-interface kits, the
USB port and IEEE 1394a (FireWire) port on the hard
drive cannot be plugged in at the same time. Remove
any hubs and plug the drive directly into the USB port
on the computer.