24
English
Problem
I cannot use Alexa and
Amazon Smart Reorders
yet.
The Wi-Fi connectivity of
the machine used to
work but is not working
anymore.
Technical specifications
The manufacturer reserves the right to improve the technical specifications of the product. All the
preset quantities are approximate.
Description
Size (w x h x d)
Weight
Power cord length
Water tank
Bean hopper capacity
Cause
The router your coffee machine
is trying to connect to is 5 GHz
dual-band and your coffee
machine is not trying to connect
to a 2.4 GHz network.
You have not yet connected to
your Amazon to your Saeco
account.
Your Wi-Fi name and/or
password has changed.
The Wi-Fi password has
changed.
Your Wi-Fi router is not working
properly.
The Wi-Fi connectivity can be
interrupted by electromagnetic
or other interferences.
None of the solutions
mentioned above work.
Solution
5 GHz networks are not
supported.Temporarily switch off the
5 GHz band in your router and try to
pair your coffee machine again to
another band of the same router
(2.4 GHz). Switch on your 5 GHz band
again after successful pairing
Please follow the instructions on the
control panel of the machine to connect
your Amazon account to your Saeco
account to be able to use Alexa voice
control and Amazon Smart Reorders.
Note: To be able to use these features
you need to have an Alexa app or an
Alexa device and you need to enable
the Smart Reorders service on Amazon.
Follow the instructions of section
'Connecting to Wi-Fi' and choose the
network with the new Wi-Fi name to
connect to.
Follow the instructions of section
'Connecting to Wi-Fi' and enter the new
Wi-Fi password.
Check the router and make sure it is
working.
Keep the appliance away from other
electronic devices that may cause
interferences.
Switch off the machine and unplug it,
then plug the machine back in and
switch it on to recheck the Wi-Fi
connection.
Value
262 x 383 x 448 mm
8.3 - 8.8 kg
1200 mm
1.8 liters
300 g