Idiomas disponibles
Idiomas disponibles
FiRst yeaR oF owneRship: totally woRRy FRee
For the first twelve (12) months of ownership, if any damage – including wear and tear - happens to your
Tumi product, Tumi will cover all repair expenses, including shipping costs to and from our repair facility.
The only exceptions to this are purely cosmetic damage, such as scratched leather, and incidental or
consequential damages, such as damage to, or loss of, the contents of a bag, loss of use, loss of time,
or similar expenses.
yeaR two: Full CoveRage
Through your second year of ownership, Tumi will cover all of the repair costs for any problems that
result from defective materials or workmanship or damage from wear and tear. The only exceptions to
this are damage caused by obvious abuse of the product, purely cosmetic damage and incidental or
consequential damages as described above. Your only responsibility is to ship your item to us for repair,
or take it to a Tumi store or authorized Tumi dealer, who will be happy to process the repair for a nominal
handling and shipping fee.
Many repairs can actually be handled right in the store, but if your item does need to be sent to our
facility, we will repair it quickly and ship it back at no cost to you. in those rare cases mentioned above
where our warranty does not apply, we will promptly provide you with an estimate of any repair costs
that may be involved.
a liFetime oF seRviCe
it is extremely rare that we see an accessory product problem due to a manufacturing defect show up
after two years of use, but we do have many customers with older items that they would like to have
refurbished. For these customers, we offer a lifetime of courteous, responsive service and the highest
quality repairs and refurbishment done at the lowest possible cost.
total Commitment
The bottom line is that at Tumi, we are totally committed to keeping you happy about our products and
our service. Once you have had the pleasure of owning and using our products, we hope that they will
become your trusted companions for life. You can reach us online, 24 hours a day, 7 days a week at
tumi.com/repair or call 800.781.TUMi (8864) to speak with a customer service representative during
normal business hours. (To contact Tumi customer service outside of the US and Canada, please see
the list of international centers that follows.)
pRooF oF puRChase
Please save your store receipt as proof of purchase. This will be needed to facilitate your first year
worry-free coverage. Additionally, this will serve as proof that your purchase was made at an authorized
Tumi retailer. Our warranty services only apply to products that were purchased from an authorized
Tumi store or dealer.
CustomeR seRviCe ContaCt numbeRs
USA/Canada
indonesia
800.781.8864
+62.21.574.5808
Australia
Japan
+61.2.9222.9811
+81.3.3586.6520
China/Beijing
Korea
+86.800.810.8390
+82.2.546.8864
Malaysia
China/Outside Beijing
+603.2143.8787
Middle east
europe
+971.4.804.5526
+49 (0) 2394.9198.0
Philippines
Hong Kong
+632.728.0117
russia
india
+7.495.787.91.06
+91.80.4173.8948
Singapore
+65.6723.8090
+65.8479.7285
South America
+27.11.555.2353
Taiwan
+886.2.2570.0918
Thailand
+66.2.365.6000
United Kingdom
+44(0)20.8731.3500
Vietnam
+848.3.825.7867
+848.3.823.4071
For additional locations, please refer to tumi.com
tumi
1001 Durham Avenue
South Plainfield, NJ 07080
FCC statement
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation if this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
reorient or relocate the receiving antenna.
•
increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
To assure continued compliance, any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment. (example-use only
shielded interface cables when connecting to computer or peripheral devices).
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired
operation.
enviRonmental pRoteCtion
After the implementation of the european Directive 2002/96/eU in the national legal system,
the following applies: electrical and electronic devices may not be disposed of with domestic
waste. Consumers are obliged by law to return electrical devices at the end of their service
lives to the public collecting points set up for this purpose or point of sale. Details in this are defined by
the national law of the respective country. This symbol on the product, the instruction manual, or the
package indicates that a product is subject to these regulations. By recycling, reusing the materials
or other forms of utilizing old devices, you are making an important contribution to protecting our
environment.
