Troubleshooting - Viqua D4 El Manual Del Propietario

Troubleshooting

Section 6 Troubleshooting
Symptom
No power
GFCI or breaker repeatedly
trips
Leak at inlet or outlet
Leak detected from area of UV
chamber
Leak detected at sensor (if so
equipped)
Alarm
System is operating but water
tests reveal bacterial
contamination
Lamp timer does not read
anything
15
Possible Cause
GFCI and/or breaker tripped
Transient voltage surge suppressor (TVSS) damaged
Controller damaged
Connection between lamp and lamp plug is wet
Short-circuit in the electrical assembly
Threaded pipe fittings are leaking
Condensation of moist air on cold chamber (slow
accumulation)
O-ring damaged, deteriorated or incorrectly installed
Lamp/sleeve assembly not properly installed (too tight or not
tight enough)
UV sensor O-rings are damaged, deteriorated, or incorrectly
installed
Refer to Section 4.1.
Equipment downstream of UV system is acting as a breeding
ground for pathogens
Pathogens are residing in the distribution lines post-UV
Recontamination from pipe dead-ends
Unit is unplugged.
No power at AC power outlet
Power cord is damaged
Power surge caused damage to electrical assembly
Possible Solution
Reset GFCI and/or breaker
Replace TVSS
Replace controller and use a TVSS
Clean and dry lamp pins and lamp plug, check unit for leaks
or condensation
Replace controller
Clean threads, reseal with Teflon tape and retighten
Control humidity or relocate unit.
Inspect and replace if deteriorated.
Tighten assembly hand-tight.
Inspect and replace O-rings if deteriorated
Refer to Section 4.1.
Ensure UV is the last piece of treatment equipment
Ensure all distribution lines have been disinfected with
chlorine. Refer to Section 3.2.
Remove any pipe dead-ends and flush with chlorine. Refer to
Section 3.2.
Plug unit into AC power outlet
Replace fuse or reset breaker
Replace power cord
Replace controller and use a surge protector (TVSS)