TROUBLESHOOTING GUIDE
Problem
the steamer does not heat up
The steamer does not produce steam
Water spills from the water tank
The steamer is producing a loud
humming or pumping sound
The steamer does not seem to be
removing creases easily
Unsure when to use the fabric brush
Avoiding discolouring of metal
accessories on the garment
Possible solution
Check main plug is inserted correctly.
Check power supply.
Check power button.
Check the water level and the water tank inlet cover is
properly covered.
Press the steam activation button harder.
Hold the steamer in an upright position.
Make sure water is not over the MAXIMUM level.
Make sure water tank inlet cover is properly closed.
Always use the steamer in an upright position as per the
operating instructions.
Check water level; if there is no water or it is low , refill the
water tank.
Hold the steamer in an upright position and stretch the
fabric downward to ensure best results.
Use when steaming is to directly touch the fabric.
When steaming delicate fabric, such as silk to reduce the
risk of water dripping onto the garment while steaming.
Do not directly hover the garment steamer over the metal
accessories..