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WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK ?
Problems
Product does not work.
Excessive vibrations.
Leak from the lid.
Leak from the base of the
blender jug.
The blade does not turn
easily.
Impossible to lock the
blade unit with the seal
(C1-C2 + C3) on the jug
(C4).
Your blender still does not work?
Contact an approved service centre
(see list in service booklet).
Causes
The plug is not fitted
correctly into the socket.
The jug or accessory is not
correctly positioned or
locked on the motor unit.
The product is not placed
on a flat, stable, heat-
resistant surface.
Volume of ingredients is
too high.
Volume of ingredients is
too high.
The lid is not correctly
positioned.
The blender jug seal (C3) is
not positioned correctly or
is missing.
Pieces of food too large or
too hard.
The seal (C3) is not
positioned correctly.
70
Solutions
Plug the appliance into a
socket and switch on.
Check that the jug or
accessories are correctly
positioned and locked
onto the motor unit as
shown in the diagram in
the manual.
Place the product on a flat
surface.
Reduce the quantity of
ingredients processed.
Reduce the quantity of
ingredients processed.
Fit the lid correctly on the
blender jug.
Reposition the seal and
lock the blade holder
correctly.
Reduce the size or quantity
of ingredients processed.
Add liquid.
Reposition the seal.
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