Troubleshooting - GreenWorks Commercial 48TH12 Manual Del Operador

EN
12

TROUBLESHOOTING

Problem
The guide bar and
the chain become
hot and release
smoke.
The motor runs
but the chain does
not rotate.
Possible cause Solution
The chain is too Adjust the chain
tight. tension.
The oil tank is Add oil.
empty.
Contamination Remove the guide
causes a blockage bar and clean the
of the discharge discharge port.
port.
Contamination Clean the oil tank.
causes a blockage Add new oil.
of the oil tank.
Contamination Clean the guide
causes a blockage bar and the oil
of the guide bar tank cap.
and the oil tank
cap.
Contamination Clean the sprocket
causes a blockage and the guide
of the sprocket or wheels.
guide wheels.
The chain is too Adjust the chain
tight. tension.
The guide bar and Replace the guide
the chain are dam- bar and the chain
aged. if it is necessary.
1. Remove the
battery pack
from the ma-
chine.
2. Remove the
guide bar cov-
er.
3. Remove the
bar and saw
chain.
The motor is dam-
4. Clean the ma-
aged.
chine.
5. Install battery
pack and oper-
ate the ma-
chine.
If the sprocket ro-
tates, it means the
motor works prop-
erly. If not, call
service center.
English
Problem
The motor runs
and the chain ro-
tates, but the chain
does not cut.
The machine does
not start.
The motor runs,
but the chain does
not cut correctly,
or the motor stops
after around 3 sec-
onds.
16
Possible cause Solution
Sharpen or replace
The chain is blunt.
the saw chain.
Turn the chain
The chain is in the
loop to the other
incorrect direction.
direction.
The chain is tight Adjust the chain
or loose. tension.
Pull the chain
The chain brake is brake in the direc-
engaged. tion of the user to
disengage it.
Make sure that the
The machine and
battery release
battery are not
button clicks when
connected correct-
you install the bat-
ly.
tery pack.
The battery level Charge the battery
is low. pack.
1. Push the lock-
out button and
The lock out but-
hold it.
ton and the trigger
are not pushed at
2. Push the trig-
the same time.
ger to start the
machine.
Refer to battery
The battery is too
and charger man-
hot or too cold.
ual.
Release the trigger
The machine is in
and start the ma-
the protection
chine again. Do
mode to protect
not force the ma-
the PCB.
chine to cut.
Charge the battery.
Refer to the bat-
The battery is not tery and charger
charged. manual for correct
charging proce-
dures.
Lubricate the
chain to decrease
the friction. Do
The chain is not
not let the guide
lubricated.
bar and the chain
operate without
sufficient oil.
Cool the battery
Incorrect battery
pack until it de-
storage tempera-
creases to the am-
ture
bient temperature.