EN
Voice assistant
Press and hold the multi-function button for about 1.5 seconds to switch the voice
assistant on. Make sure the soundpods are paired with your smartphone before
initiating voice assistant mode.
An audio sound will be played when the voice assistant is switched on.
TROUBLESHOOTING
Some issues that may arise can be solved by the user. If the problem persists after
having tried the following solutions, please contact Prozis customer service.
TECHNICAL
CAUSE
PROBLEM
Right and left soundpods
Normally, the right and left
are not paired automati-
soundpods should pair
cally when removed from
automatically as soon as
the charging case.
you take them out of the
charging case.
There is no sound.
Connected device's
volume level is set at a
low level.
The soundpods don't
Battery is empty.
work.
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SOLUTION
Clear Airia soundpod's
connected list. Place the
right and left soundpods
inside the charging case.
Follow the instructions
provided in the "Clear
the paired device list
stored in the soundpods"
section. Take the Airia
out of the charging case
and put them. You should
hear "pairing mode" on
one of the soundpods.
The left soundpod
indicator light should
flash green slowly and
the right light indicator
should alternate between
green and red. Access
your BT device's listand
"Prozis Airia" should be
available for pairing.
Adjust the volume level
of the connected device
(smartphone, computer,
television etc.).
Charge the battery.
TECHNICAL
CAUSE
PROBLEM
Soundpods work with my
Your computer's BT drivers
smartphone but not with
are not updated.
my computer.
Warranty statement
All electrical and electronic items commercialized by Prozis, via www.prozis.com, are
covered by the warranty applicable to the purchase and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis' warranty for final
consumers.
The warranty is valid exclusively for the consumer who purchase the product for
non-professional purposes.
WARRANTY PERIOD
Prozis guarantees that the product is to remain free from material and production
defects for a 2-year period, counting from the date of initial purchase by a consumer
and the respective delivery, or for longer if legally established by the applicable
national law.
In the event that repair is required, this 2-year period is suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product's
consumable components, such as batteries, is not covered by this warranty unless the
malfunction is caused by faulty design, materials or production.
EN
SOLUTION
You should use a BT
adapter if your computer
does not support a BT
connection. To ensure
the BT adapter is func-
tioning properly, update
the drivers to the latest
version. In addition, you
may need to verify if your
computer's BT adapter
supports HSP, HFP, A2DP,
AVRCP, SPP1.2.
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