Troubleshooting (cont.)
Symptoms
1.
Unit does not start or
stop.
2. Water flow surges.
3. Motor starts, all bodyjets
are not functioning.
4. Unit stops automatically
before 18 minutes.
5. Unit does not stop
automatically after 22
minutes.
6. Noisy operation.
7. Remote control (not
included) does not work.
1032110-5-D
Probable Causes
A. No power to
pump/receptacle/keypad.
B. Harness is blocked.
C. Keypad disconnected from
pump/control box.
D. Keypad doesn't work.
E. Not enough water in footbath
basin.
F.
Motor/pump assembly does not
work.
G. Control does not work.
A. Not enough water in footbath
basin.
B. Suction is blocked.
C. Harness is blocked.
A. Bodyjet is blocked.
B. Bodyjet wiring loose or damaged.
C. Not enough water in footbath
basin (pump cavitates).
D. Keypad does not work.
E. Control does not work.
A. GFCI or RCD has tripped.
B. Motor overheated and protection
device activated.
A. Timer mechanism accidentally
deactivated.
A. Not enough water in footbath
basin.
B. Band straps (if applicable) on the
pump are not cut.
A. Remote not programmed.
Recommended Action
A. Set/Reset GFCI or RCD. Check
wiring. Refer to installer/dealer.
B. Remove blockage.
C. Reconnect keypad and/or wiring
harness.
D. Replace keypad. Refer to
installer/dealer.
E. Fill basin 3" (7.6 cm) over top of
suction cover.
F.
Replace motor/pump assembly.
Refer to installer/dealer.
G. Replace control. Refer to
installer/dealer.
A. Fill basin 3" (7.6 cm) over top of
suction cover.
B. Remove obstruction.
C. Remove blockage.
A. Remove blockage.
B. Identify source of fault and
correct or replace wiring. Refer to
installer/dealer.
C. Fill basin 3" (7.6 cm) over top of
suction cover.
D. Replace keypad. Refer to
installer/dealer.
E. Replace control. Refer to
installer/dealer.
A. Set/Reset GFCI or RCD.
B. Check for restricted air space
around pump box, motor vent
blockage, suction/harness
blockage. Correct and allow
motor to cool.
A. See Service Manual. Refer to
installer/dealer.
A. Fill basin 3" (7.6 cm) over top of
suction cover.
B. Cut band straps.
A. Re-program remote following
instructions.
8
Kohler Co.