The display is blank.
1.
The Bravo overheated and has shut itself down. No action was
taken after certain stages of cooking and the Bravo shut down.
Control panel not working correctly.
2.
Unplug the Bravo and allow the Bravo to completely cool. Plug
back in and see if it is working. If the display remains blank,
contact Customer Service at 1-877-689-2838 or email
The Bravo is not heating.
1.
The Bravo is unplugged. The Bravo has overheated. Heating
elements are not working.
2.
Make sure the Bravo is plugged in. Make sure the Bravo has
completely cooled. Plug in and see if the Bravo comes up to
correct temperature. If the Bravo continues to not heat up,
contact Customer Service at 1-877-689-2838 or email
If the Bravo needs to be replaced or returned to the
manufacturer, contact Customer Service at
Error Code Er1 is displayed and the Bravo is not cooking.
Turn the Bravo off and unplug to cool. If still not working after
cooling and turned on, contact Customer Service.
Error Code Err1 is displayed and the Bravo is not cooking.
Temperature Sensor Short Circuit. Contact Customer Service.
Error Code Err2 is displayed and the Bravo is not cooking.
Temperature Sensor is open. Contact Customer Service.
Error Code Err8 is displayed and the Bravo is not cooking.
If any key/button is stuck (frozen), when plugged in the Bravo will
display Err8 even if not turned on.
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