Warranty
or replace such product or part, or if repair
or replacement is not commercially prac-
ticable or cannot be timely made, Glen
Dimplex Americas may, in lieu of repair or
replacement, choose to refund the pur-
chase price for such product or part.
• Limited warranty service will be performed
solely by dealers or service agents of
Glen Dimplex Americas authorized to pro-
vide limited warranty services.
• For products other than surrounds (man-
tels) and trims, this 2 year limited war-
ranty entitles the purchaser to on-site or
in-home warranty services. Accordingly,
Glen Dimplex Americas will be respon-
sible for all labour and transportation
associated with repairing or replacing
the product or part except as follows: (i)
charges which may be levied for travel
costs incurred to travel to the purchaser's
site where the product is located if the
purchaser's site is beyond 30 miles (48
km) from the closest service depot of
Glen Dimplex Americas's dealer or ser-
vice agent; and (ii) the purchaser is solely
responsible for providing clear access to
all serviceable parts of the product.
• For surrounds (mantels) and trims, this 1
year limited warranty does not entitle the
purchaser to on-site or in-house warranty
services. The purchaser is responsible
for removal and transportation of the
surrounds (mantels) and trims (and any
repaired or replacement product or part)
to and from the authorized dealer's or
service agent's place of business. On-site
or in-home services for surrounds (man-
tels) and trims may be performed at the
purchaser's specific request and expense
at Glen Dimplex Americas's then current
rates for such services. Glen Dimplex
Americas will not be responsible for, and
this limited warranty shall not include, any
expense incurred for installation or re-
moval of the surrounds (mantels) or trims
or any part thereof (or any replacement
product or part) including, without limita-
tion, all shipping costs and transportation
costs to and from the authorized dealer's
or service agent's place of business and
all labour costs. Such costs shall be the
purchaser's responsibility.
What Glen Dimplex Americas and its deal-
ers and service agents are also not respon-
sible for:
IN NO EVENT WILL GLEN DIMPLEX
AMERICAS, OR ITS DIRECTORS, OFFI-
CERS, OR AGENTS, BE LIABLE TO THE
PURCHASER OR ANY THIRD PARTY.
WHETHER IN CONTRACT, IN TORT, OR
ON ANY OTHER BASIS, FOR ANY INDI-
RECT, SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL
LOSS, COST, OR DAMAGE ARISING
OUT OF OR IN CONNECTION WITH
THE SALE, MAINTENANCE, USE, OR IN-
ABILITY TO USE THE PRODUCT, EVEN
IF GLEN DIMPLEX AMERICAS OR ITS
DIRECTORS, OFFICERS, OR AGENTS
HAVE BEEN ADVISED OF THE POSSIBIL-
ITY OF SUCH LOSSES, COSTS OR DAM-
AGES, OR IF SUCH LOSSES, COSTS, OR
DAMAGES ARE FORESEEABLE. IN NO
EVENT WILL GLEN
DIMPLEX AMERICAS, OR ITS OFFICERS,
DIRECTORS, OR AGENTS BE LIABLE
FOR ANY DIRECT LOSSES, COSTS, OR
DAMAGES THAT EXCEED THE PUR-
CHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAM-
AGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO THE
PURCHASER.
How State and Provincial law apply
This limited warranty gives you specific legal
rights, and you may also have other rights
which vary from jurisdiction to jurisdiction.
The provisions of the United Nations Con-
vention on Contracts for the Sale of Goods
shall not apply to this limited warranty or
the sale of products covered by this limited
warranty.
21