Requesting Service - Kohler K-6534-4 Instrucciones De Instalación

IMPORTANT CONSUMER INFORMATION
CONSUMER RESPONSIBILITIES
The trick to keeping cast iron looking new is to make sure you rinse it
out thoroughly after each use. DO NOT REGULARLY USE
ABRASIVES on enameled cast iron as this will eventually scratch and
ruin the surface. For stubborn stains such as metal marks, abrasive
cleansers marked by the manufacturer as safe for enameled cast iron
may be used sparingly.
In kitchen sinks, avoid soaking dishes for very long periods of time and
refrain from leaving coffee grounds and tea bags in the sink.
Do not use abrasive cleaners or solvents on Kohler faucets and
fittings.

REQUESTING SERVICE

Please take a moment to familiarize yourself with the Kohler Warranty,
its benefits, and limitations. Kohler Co. and its distributors support you
with one of the largest Service Networks of its type. Here's what you
need to do if you require service:
First:
Contact the dealer or contractor who sold and installed
the product. They should be able to solve any problems
you may have.
Second:
If your dealer or contractor cannot solve the problem,
they will contact or supply you with the name of the local
Kohler Distributor and the:
Kohler Technical Specialist
Third:
If you are unable to obtain warranty service through either
your contractor or Kohler Co. distributor, please write us
directly at Kohler Co., Attn: Customer Service
Department, 444 Highland Drive, Kohler, WI 53044
U.S.A.
Fourth:
Include all pertinent information regarding your claim,
including a complete description of the product, model
numbers, colors, finishes, and the date the product was
installed. Include a description of the problem, and a
photocopy of your invoice for the products involved. Also
give us the name of the contractor and distributor.
LIFETIME LIMITED WARRANTY – CAST
IRON
Kohler warrants this cast iron product to be free of defects in
material and workmanship during normal residential use for as
long as the original purchaser owns his/her home. Gloss
reduction, scratching, staining or alkaline etching, of the finish over
time due to use, cleaning practices or water or atmospheric
conditions are not manufacturing defects but are indicative of
normal wear and tear. This warranty is applicable to Kohler cast
iron product manufactured after February 10, 2000.
1015927-2-B
If a defect is found in normal residential use, Kohler Co. will, at its
election, repair, replace or make appropriate adjustment. Damage
caused by accident, misuse, or abuse is not covered by this
warranty. Improper care and cleaning will void the warranty. Proof
of purchase (original sales receipt) must be provided to Kohler with
all warranty claims. Kohler Co. is not responsible for labor
charges, installation, or other consequential costs. In no event
shall the responsibility of Kohler exceed the purchase price of the
product.
To obtain warranty service, contact Kohler Co. through your Dealer
or Plumbing Contractor, or by writing: Kohler Co., Attn: Customer
Service Department, 444 Highland Drive, Kohler, WI 53044, USA,
or by calling 1-800-4-KOHLER from within the USA,
1-800-964-5590 from within Canada, or 001-877-680-1310 from
within Mexico. Please be sure to provide all pertinent information
regarding your claim, including a complete description of the
problem, the product, model number, color and the date the
product was purchased. Also include the name of your contractor
or distributor and your original invoice.
If the product is used commercially, Kohler warrants the product to
be free from defects in material and workmanship for one (1) year
from the date of purchase as shown on the invoice or receipt with
all other terms of this warranty applying except duration. Any
implied warranties for product used commercially, including
that of merchantability or fitness for a particular purpose, are
expressly limited in duration to the duration of the one year
express warranty.
To the extent permitted by law, Kohler Co. disclaims all
implied warranties including merchantability and fitness for
a particular purpose. Kohler Co. disclaims any liability for
special, incidental, or consequential damages.
states/provinces do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of special, incidental,
or consequential damages, so these limitations and exclusions
may not apply to you. This warranty gives you specific legal rights.
You may also have other rights which vary from state/province to
state/province. This warranty is to the original purchaser only and
excludes product damage due to installation error, product abuse,
or product misuse, whether performed by a contractor, service
company, or yourself. This warranty applies only for Kohler cast
iron product installed in the United States of America, Canada and
Mexico.
This is our exclusive written warranty.
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Kohler Co.