Troubleshooting Guide; Technical Service - Heath Zenith Secure Home SH-5408 Manual De Instrucciones

SYMPTOM POSSIBLE CAUSE
Lights will not come
1. Light switch is turned off.
on.
2. F l o o d l i g h t i s l o o s e o r
3. Fuse is blown or circuit breaker
4. Daylight turn-off is in effect (re-
5. Incorrect circuit wiring, if this is a
6. Re-aim the sensor to cover de-
Lights come on 1. Light control may be installed in
in daylight.
2. L i g h t control i s i n T e s t .
Lights come on
1. Light control may be sensing
for no apparent
reason.
2. Sensitivity is set too high.(Reduce
Please call 1-800-858-8501 (English speaking only) for assistance
If you experience a problem, follow this guide.You may also want to visit our Web site at: www.hzsupport.com.
If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 8:00 AM to 5:00 PM
CST (M-F). You may also write* to:
HeathCo LLC
P.O. Box 90045, Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.
This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state to state or
province to province.
For a period of two years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be cor-
rected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expend-
able items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will
void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use,
unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer
uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY,
REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR-
POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE
PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please keep your dated sales receipt, it is required for all warranty requests.

TROUBLESHOOTING GUIDE

burned out.
is turned off.
check after dark).
new installation.
sired area.
a relatively dark location.
(Set control switch to an
ON-TIME position).
small animals or automobile traf-
fic (re-aim sensor).
sensitivity.)

TECHNICAL SERVICE

before returning product to store.
No Service Parts Available for this Product
TWO YEAR LIMITED WARRANTY
SYMPTOM POSSIBLE CAUSE
Lights stay on
1. A flood lamp is positioned too close to
continuously.
the sensor or pointed at nearby objects
that cause heat to trigger the sensor.
(Reposition the lamp away from the
sensor or nearby objects).
2. Light control is pointed toward a heat
source like an air vent, dryer vent, or
brightly-painted heat-reflective sur-
face. (Reposition sensor).
3. Light control is in Manual Mode.(Switch
to Auto.)
Lights flash on 1. Heat or light from the lamps may be
and off.
turning the light control on and off.
(Reposition the lamps away from the
sensor).
2. Heat being reflected from other objects
may be affecting the sensor. (Reposi-
tion sensor).
3. Light control is in the Test mode and
warming up.(Flashing is normal under
these conditions).
4. Light may be leaking through the flood-
lampreflectors.(Replace the lamps with
new high quality PAR 38 lamps).
4 204105-01