Emergency opening for coffee
pad cassette (fig. A & O)
If the locking collar (8) cannot be set to another
position after 1 hour, the coffee pad cassette
(13) must be removed according to the following
procedure:
Insert a straightened paper clip horizontally
into the opening (31) directly next to coffee
pad cassette (13) and slightly press the
paper clip into the opening.
Warning! Wrap a kitchen towel around the
paper clip to avoid burns. Hot coffee will
escape from the appliance.
If the paper clip is pressed into the opening
(31) for approximately 3 cm, the pressure
will be released and the locking collar (8)
can be set to another position.
Remove the coffee pad cassette (13) from
the appliance.
Thoroughly clean the coffee pad cassette
(13).
Before each use, take the following actions:
- Make sure that the coffee pads are
undamaged.
- Make sure that the coffee pad cassette
(13) can be removed freely.
- Clean the ground coffee cassette (14).
Troubleshooting
Refer to the table below to solve problems
yourself. If you are not able to solve the
problem yourself, contact our service station.
The water reservoir cannot be mounted.
- Hold the holes in the bottom of the tilting
mechanism and tilt the tilting mechanism
forward (fig. P).
The water level indicator flashes, but the
water reservoir is filled.
- Empty the water reservoir.
- Shake the empty water reservoir to
check whether the float moves freely.
- Clean or descale the water reservoir.
The pump makes loud noises.
- Make sure that the cover of the filter holder
is correctly placed in the water reservoir.
- Rinse the appliance.
The pump does not provide water, but the
water reservoir is filled.
- Make sure that the cover of the filter holder
is correctly placed in the water reservoir.
- Rinse the appliance.
The locking collar (8) is blocked far before
reaching position 'A'.
- Make sure that the coffee pads are
correctly placed in the coffee pad cassette.
The coffee is too weak.
- Choose a stronger type of coffee.
- Set a lower coffee quantity using the cup
size selector.
- Make sure that the coffee pads are
correctly placed in the coffee pad cassette.
The coffee is too strong.
- Choose a weaker type of coffee.
- Set a higher coffee quantity using the
cup size selector.
The coffee dispenser continues to drip for
a long period.
- Set the locking collar (8) to position 'B'
after each use.
Water escapes from the coffee pad
cassette.
- Make sure that the coffee pads are
correctly placed in the coffee pad cassette.
Water comes under the appliance.
- Empty the drip tray.
- Only fill the water reservoir up to the
maximum mark.
- Only remove the water reservoir from
the appliance briefly for filling or cleaning.
The coffee quantity is reduced.
- Set the locking collar (8) to position 'A' as
close as possible (see arrow in fig. C).
- Clean the coffee pad cassette.
- Descale the appliance.
- Make sure that the cover of the filter holder
is correctly placed in the water reservoir.
- Rinse the appliance.
The cream layer is deteriorating.
- Regularly clean and descale the coffee
dispenser filter.
- If the two filters of the coffee dispenser
filter are pressed against each other,
replace the coffee dispenser filter.
The appliance switches off after heating.
- Do not use the appliance in locations
30