23. TROUBLESHOOTING
GENERAL
Problem
Power does not turn on.
(No sound is produced.)
Nothing happens when buttons
are pressed.
Display is not accurate.
The remote control unit does
not work.
DVD PLAYER
Problem
Disc cannot be loaded.
Sound skips or is noisy.
Sound is bad directly after
power is turned on.
Video images are not
displayed.
Disc cannot play with
the display "PARENTAL
VIOLATION" shown.
54
NX501E/NZ501E
Cause
Fuse is blown.
Incorrect wiring.
The microprocessor has
malfunctioned due to noise, etc.
Direct rays of the sun fall on the
light-receptive part of the remote
control unit.
The battery of the remote control
unit is dead or there is no battery in
the remote control unit.
Cause
A disc is already loaded.
There is foreign matter already in
the disc slot.
Disc is dirty.
Disc is heavily scratched or
warped.
Condensation may form on the
internal lens when the car is parked
in a humid place.
The parking brake is not engaged.
Feature exceeds set parental level.
Measure
Replace with a fuse of the same
amperage. If the fuse blows again,
consult your store of purchase.
Consult your installation center.
Press the reset button with a thin rod.
Note:
When the Reset button is pressed, turn
off the power.
* When the Reset button is pressed,
frequencies of radio stations, titles, etc.
stored in memory are cleared.
When direct rays of the sun fall on
the light-receptive part of the remote
control unit, it may not work.
Check the battery of the remote control
unit.
Measure
Eject the disc before loading the new
one.
Remove the foreign matter, or consult a
service station.
Clean the disc with a soft cloth.
Replace with a disc in good condition.
Let dry for about 1 hour with the power
on.
Check that the parking brake is
engaged.
Release the view limitation or change
the parental level.
See the subsection "Setting up the
parental level".