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Cleaning Procedures
CAUTION
• Be sure appliance is off and all parts are cool before handling
or cleaning. This is to avoid damage and possible burns.
• To prevent staining or discoloration, clean appliance after each use.
• If a part is removed, be sure it is correctly replaced.
Burner Grates
• Allow to cool before touching or removing.
• Wash grates with warm, soapy water and a nonabrasive, plastic
scrubbing pad. For stubborn soils, clean with a soap-filled, nonabra-
sive pad or Cooktop Cleaning Creme (Part #20000001)** and a
sponge. If soil remains, reapply Cooktop Cleaning Creme, cover with a
damp paper towel and soak for 30 minutes. Scrub again, rinse and
dry.
• Do not clean in dishwasher or self-cleaning oven.
Burner Caps and Sealed Gas Burners
Removable Burner Caps
• Allow burner to cool. Remove burner cap and wash in soapy water
with a plastic scouring pad. For stubborn soils, clean with a soap-
filled, nonabrasive pad or Cooktop Cleaning Creme (Part
#20000001)** and a sponge.
• Do not clean in dishwasher or self-cleaning oven.
Sealed Gas Burner
• Clean frequently. Allow burner to cool. Clean with soap and plastic
scouring pad. For stubborn soils, clean with a soap-filled, nonabrasive
pad.
• Be careful not to get water into the center of the burner.
• Use care when cleaning the ignitor. If the ignitor is wet or damaged
the surface burner will not light.
• To ensure even cooking performance, keep burner ports free of food
soils/debris.
Control Knobs
• Remove knobs in the OFF position by pulling up.
• Wash with warm, soapy water, rinse and dry. Do not use abrasive
cleaning agents or abrasive pads as they may scratch the finish.
• Do not soak.
• Knobs may be cleaned in the dishwasher. Remove any water marks
with hot soapy water to prevent permanent stains.
• After replacing the knobs, turn on each burner to be sure the knobs
have been correctly replaced.
Cooktop - Porcelain Enamel
Porcelain enamel is glass fused on metal and may crack or chip with
misuse. It is acid resistant, not acid proof. All spillovers, especially acidic
or sugary spillovers, should be wiped up immediately with a dry cloth.
• When cool, wash with soapy water, rinse and dry.
LEANING
* Brand names are registered trademarks of the respective
manufacturers.
** To order call 1-800-JENNAIR (1-800-536-6247).
• Never wipe off a warm or hot surface with a damp cloth. This may
cause cracking or chipping.
• Never use oven cleaners, abrasive or caustic cleaning agents on
exterior finish of cooktop.
Cooktop - Stainless Steel (select models)
• DO NOT USE ANY CLEANING PRODUCT
CONTAINING CHLORINE BLEACH.
• ALWAYS WIPE WITH THE GRAIN WHEN CLEANING.
• Daily Cleaning/Light Soil –– Wipe with one of the following - soapy
water, white vinegar/water solution, Formula 409 Glass and Surface
Cleaner* or a similar glass cleaner - using a sponge or soft cloth.
Rinse and dry. To polish and help prevent fingerprints, follow with
Stainless Steel Magic Spray (Part No. 20000008)**.
• Moderate/Heavy Soil –– Wipe with one of the following - Bon Ami*,
Smart Cleanser*, or Soft Scrub* - using a damp sponge or soft cloth.
Rinse and dry. Stubborn soils may be removed with a damp Scotch-
Brite* pad; rub evenly with the grain. Rinse and dry. To restore luster
and remove streaks, follow with Stainless Steel Magic Spray.
• Discoloration –– Using a damp sponge or soft cloth, wipe with
Cameo Stainless Steel Cleaner*. Rinse immediately and dry. To remove
streaks and restore luster, follow with Stainless Steel Magic Spray.
T
ROUBLESHOOTING
Surface burner fails to light.
• Check to be sure power plug is securely inserted into wall outlet.
• Check or re-set circuit breaker. Check or replace fuse.
• Check power supply.
• Check to be sure burner is correctly rated for your kind
of gas.
• Check to be sure burner ports or ignition ports are
not clogged.
• Check to be sure ignitor is dry and clicking. Burner will not light if
ignitor is damaged, soiled or wet. If ignitor doesn't click, turn control
knob OFF.
• Check to be sure burner cap is correctly seated on the burner base.
Surface burner flame lifts off ports.
• Check to be sure a pan is sitting on the grate above.
• Contact an authorized servicer.
The flame is uneven.
• Burner ports may be clogged.
• Flame may need to be adjusted. Contact an authorized servicer.
Surface burner flame is yellow in color.
• Contact an authorized servicer.
• Some yellow tips on the flame are acceptable when using LP gas.
Igniter continues to click.
• Be sure ignitors are dry.
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