Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
LIGHTS
Light during a speedcook
cycle dims and cycles on
and off, even at full power
levels
Light visible around the
door and outer case while
speedcooking
FAN
Fan continues to run after
cooking stops
Oven vent emits warm air
while oven is on
Fan comes on automatically
when using the microwave
COOKING
The oven makes unusual
sounds while cooking
Smoke comes out of the
oven when I open the door
Food is not fully cooked
or browned at the end of a
cooking program
SENSOR ERROR displayed
along with an oven signal
DISPLAY
The display is blank
"Control is LOCKED"
appears in display
Control display is lighted yet
oven will not start
OTHER PROBLEMS
The door and inside of the
oven feels hot
Oven will not start
49-40687-4
Possible Cause
This is normal. Power level has
been automatically reduced
because the oven is hot.
This is normal.
The oven is cooling.
This is normal.
This is normal.
Clicks and fans blowing are
normal. The relay board is turning
the components on and off.
Food is high in fat content.
Aerosol spray used on the pans.
Programmed times may not match
cooking.
Food amount or type placed in the
oven does not match the program
that was set.
Steam was not sensed by the
oven because plastic wrap was
not vented, a lid too tight was on
the dish or a liquid was covered.
The control has been locked.
Clock is not set.
Door not securely closed.
START/PAUSE pad not pressed
after entering cooking selection.
Another selection already entered
in oven and CANCEL/OFF pad not
pressed to cancel it.
entered after final selection.
CANCEL/OFF was pressed
accidentally.
The heat lamps produce intense
heat when ready.
A fuse in your home may be blown
or the circuit breaker tripped.
What To Do
This is normal. The oven senses the heat level
and adjusts automatically. Power level has been
automatically reduced because the oven is hot.
When the oven is on, light may be visible around the
door and outer case.
The fan will automatically shut off when the internal
parts of the oven have cooled.
These sounds are normal.
Smoke is normal when cooking high-fat foods.
Adjust time for doneness or adjust the upper or lower
lamps for browning and doneness.
when cooking or heating.
The clock is designed to turn off when unit is idle for
30 seconds to minimize the standby power usage.
unlock the control.
Set the clock.
Open the door and close securely.
Press START/PAUSE.
Make sure you have entered cooking time after
selecting.
Reset cooking program and press START/PAUSE.
This is normal. Use oven mitts to remove food when
in a small space.
Replace fuse or reset circuit breaker.