Limited Consumer Warranty
This	warranty	is	limited	to	products	manufactured	by	Hansgrohe,	
Inc.	("Hansgrohe")	that	are	purchased	by	a	consumer	in	the	United	
States	or	Canada	after	March	1,	1996,	and	installed	in	either	the	
United	States	or	in	Canada.
WHO IS COVERED BY THE WARRANTY
This	limited	warranty	extends	to	the	original	purchaser	only.	This	
warranty	 is	 non-transferable.	 Hansgrohe	 neither	 assumes	 nor	
authorizes	any	person	to	create	for	it	any	other	obligation	or	liability	
in	connection	with	this	product.
LENGTH OF WARRANTY
If	you	are	a	consumer	who	purchased	the	product	for	use	primarily	
for	personal,	family	or	household	purposes,	this	limited	warranty	
starts	on	the	date	of	purchase	and	extends	for	as	long	as	you	own	
the	product	and	the	home	in	which	the	product	is	originally	installed.	
If	you	purchased	the	product	for	use	primarily	for	any	other	purpose,	
including,	 without	 limitation,	 a	 commercial	 purpose,	 this	 limited	
warranty	starts	on	the	date	of	purchase	and	extends	(i)	for	1	year,	
with	respect	to	Hansgrohe	and	Commercial	products,	and	(ii)	for	
5	years,	with	respect	to	Axor	products.	The	Rubbed	Bronze	finish	is	
subject	to	a	3-year	limited	warranty	starting	on	the	date	of	purchase.
WHAT IS COVERED BY THE WARRANTY
This	limited	warranty	covers	only	your	Hansgrohe	manufactured	
product.	Hansgrohe	warrants	this	product	against	defects	in	material	
or	workmanship	as	follows:
Hansgrohe	 will	 replace	 at	 no	 charge	 for	 parts	 only	 or,	
at	 its	 option,	 replace	 any	 product	 or	 part	 of	 the	 product	
that	 proves	 defective	 because	 of	 improper	 workmanship	
and/or	 material,	 under	 normal	 installation,	 use,	 service	
and	 maintenance.	 If	 Hansgrohe	 is	 unable	 to	 provide	 a	
replacement	and	repair	is	not	practical	or	cannot	be	made	in	
timely	fashion,	Hansgrohe	may	elect	to	refund	the	purchase	
price	in	exchange	for	the	return	of	the	product.	REPAIR	OR	
REPLACEMENT	 (OR,	 IN	 LIMITED	 CIRCUMSTANCES,	
REFUND	 OF	 THE	 PURCHASE	 PRICE)	 AS	 PROVIDED	
UNDER	 THIS	 LIMITED	 WARRANTY	 IS	 THE	 EXCLUSIVE	
REMEDY	OF	THE	PURCHASER.
WHAT IS NOT COVERED BY THE WARRANTY
A.	 Conditions,	 malfunctions	 or	 damage	 not	 resulting	 from
defects	in	material	or	workmanship.
B.	 Conditions,	 malfunctions	 or	 damage	 resulting	 from	 (1)	
normal	 wear	 and	 tear,	 improper	 installation,	 improper	
maintenance,	 misuse,	 abuse,	 negligence,	 accident	 or	
alteration;	(2)	the	use	of	abrasive	or	caustic	cleaning	agents	
or	"no-rinse"	cleaning	products,	or	the	use	of	the	product	
in	any	manner	contrary	to	the	product	instructions;	or	(3)	
44
Hansgrohe,	Inc.	•	1490	Bluegrass	Lakes	Parkway	•	Alpharetta,	GA		30004
Tel.	770-360-9880	•	Fax	770-889-1783
www.hansgrohe-usa.com
conditions	 in	 the	 home	 such	 as	 excessive	 water	 pressure	
or	corrosion.
C.	 Labor	and	other	expenses	for	disconnection,	deinstallation,	
or	return	of	the	product	for	warranty	service	(including	but	
not	limited	to	proper	packaging	and	shipping	costs),	or	for
installation	or	reinstallation	of	the	product.
D.	 Accessories,	connected	materials	and	products,	or	related	
products	not	manufactured	by	Hansgrohe.
E.	
Any	Hansgrohe	or	Axor	product	sold	for	display	purposes.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR
ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH
OF THIS LIMITED WARRANTY.
Some	 provinces	 and	 some	 states	 do	 not	 allow	 the	 exclusion	 or	
limitation	 of	 incidental	 or	 consequential	 damages,	 so	 the	 above	
limitation	or	exclusion	may	not	apply	to	you.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact	your	Hansgrohe	retailer,	or	contact	Technical	Service	at:
Hansgrohe,	Inc.
1492	Bluegrass	Lakes	Parkway
Alpharetta,	GA	30004
Toll-free	800-334-0455
In	requesting	warranty	service,	you	will	need	to	provide:
1.	 The	sales	receipt	or	other	evidence	of	the	date	and	place	
of	purchase.
2.	 A	description	of	the	problem.
3.	 Delivery	 of	 the	 product	 or	 the	 defective	 part,	 postage	
prepaid	and	carefully	packed	and	insured,	to:
Hansgrohe,	Inc.
1492	Bluegrass	Lakes	Parkway
Alpharetta,	GA	30004
Toll-free	800-334-0455
When	warranty	service	is	completed,	any	repaired	or	replacement	
product	or	part	will	be	returned	to	you	postage	prepaid.	REVISED	
MAY	1,	2016.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon	 purchase	 or	 prior	 to	 installation,	 please	 carefully	 inspect	
your	Hansgrohe	product	for	any	damage	or	visible	defect.	Prior	
to	installing,	always	carefully	study	the	enclosed	instructions	on	the	
proper	installation	and	the	care	and	maintenance	of	this	product.	
If	you	have	questions	at	any	time	about	the	use,	installation	or	
performance	of	your	Hansgrohe	product,	or	this	warranty,	please	
write	us	or	call	us	toll-free	at	800-334-0455.