Before Calling For Service
Problem
Refrigerator does not
operate.
Refrigerator still won't
operate.
Food temperature appears
too warm.
Temperature controlled
drawer temperature is too
warm.
Food temperature is too
cold.
Refrigerator runs too
frequently.
Water droplets form on
inside of refrigerator.
Water droplets form on
outside of refrigerator.
Drawers do not close freely.
Refrigerator has an odor.
Refrigerator or ice maker
(some models) make
unfamiliar sounds or seems
too loud.
Solution
• Confirm Deepfreeze
®
• Confirm refrigerator is plugged in.
• Check fuse or circuit breaker. Plug in another item at that wall outlet.
• Wait 40 minutes to see if refrigerator restarts. If Deepfreeze
work but 2 fans and compressor are not operating, refrigerator may be in
defrost cycle.
• Unplug refrigerator. Transfer food to another unit or place dry ice in
section to preserve food. Warranty does not cover food loss.
Deepfreeze
®
Check warranty certificate for specific coverage.
• Call 1-800-628-5782 inside U.S.A. and 1-319-622-5511 outside U.S.A. to locate
an authorized Amana technician.
• See above sections.
• Allow time for recently added warm food to reach Fresh Food or Deepfreeze
temperature.
• Check gaskets for proper seal.
• Clean condenser coils.
• Adjust Fresh Food and/or Deepfreeze
• Slide control to colder setting.
• Adjust Deepfreeze
®
control to colder setting.
• Clean condenser coils.
• Adjust Fresh Food control.
• Adjust Deepfreeze
control to warmer setting. Allow several hours for
®
temperature to adjust.
• It may be normal to maintain constant temperature.
• Doors may have been opened frequently or for an extended period of time.
• Allow time for recently added warm food to reach Fresh Food or Deepfreeze
temperature.
• Clean condenser coils.
• Adjust Deepfreeze
®
control.
• Check gaskets for proper seal.
• It is normal during high humidity periods or if doors have been opened
frequently.
• Check door gaskets for proper seal.
• Check for a package which may prevent drawer from closing properly.
• Confirm drawer is in proper position.
• Clean drawer channels with warm, soapy water. Rinse and dry thoroughly.
• Apply a thin layer of petroleum jelly to drawer channels.
• Confirm refrigerator is level.
• See Odor Removal instructions in Care and Cleaning section.
• It may be normal. See Normal Operating Sounds section.
control is on.
®
control.
17
®
control is on, lights
®
®