Troubleshooting; Blood Glucose Measurement - ForaCare D20 No-Coding Manual Del Usuario

Troubleshooting

► Blood Glucose Measurement

1. If the monitor does not display a message after inserting a test strip:
POSSIBLE CAUSE
Test strip inserted upside down or
incompletely.
Defective monitor or test strips.
2. If the test does not start after applying the sample:
POSSIBLE CAUSE
Insufficient blood sample.
Defective test strip.
Sample applied after automatically
shutoff (3 minutes after last user
action).
Defective monitor.
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WHAT TO DO
Insert the test strip with contact bars
end first and facing up.
Please contact customer service.
WHAT TO DO
Repeat the test using a new test strip
with larger volume of blood sample.
Repeat the test with a new test strip.
Repeat the test with a new test strip.
Apply sample only when flashing
" " appears on the display.
Please contact customer service.