NORMAL SOUNDS YOU MAY HEAR
The following sounds may be heard while the
washer is operating. They are normal.
Clicking:
Door lock relay when the door locks and unlocks.
Spraying or hissing:
Steam or water spraying or circulating during
the cycle.
BEFORE CALLING FOR SERVICE
Your Steam Washer™ is equipped with an automatic error-monitoring system to detect and diagnose
problems at an early stage. If your washer does not function properly or does not function at all, check the
following before you call for service.
Problem
Possible Causes
Rattling and
clanking noise
keys, coins, or safety pins,
may be in drum or pump.
Thumping
produce a thumping sound.
sound
of balance.
Vibrating
noise
materials not removed.
distributed in the drum.
firmly on the floor.
Floor not rigid enough.
Water leaking
around washer
at tap or washer.
Excessive
sudsing
incorrect detergent.
Staining
the washer drum.
Clothes not sorted properly.
T RO U B L E S H O OT I N G
Humming or gurgling:
Drain pump pumping water from the washer at
the end of a cycle.
Splashing:
Clothes tumbling in the drum during the wash
and rinse cycles.
Solutions
foreign objects. If noise continues after washer is
restarted, call for service.
probably out of balance.
bolts and packaging.
firm contact with the floor while the washer is in the
spin cycle with a load.
Refer to "Flooring" in the Installation section.
Unclog drain pipe. Contact a plumber if necessary.
detergent.
Only use detergent with the HE
(High-Efficiency) logo.
Always remove items from the washer as soon as the
cycle is completed.
and whites to prevent discoloration. If possible, do
not wash heavily soiled items with lightly soiled ones.
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